KEMURI

KEMURI 9/26 Notice of Transfer Performance and Ticket Refund Due to Postponement of Hiroshima Performance
KEMURI TOUR 2020 “SHUKUSAI” September performance and postponement

It was scheduled for the following schedule.

KEMURI TOUR 2020 “SHUKUSAI” -CELEBRATING 25 YEARS-PLAYING OUR ALBUMS LITTLE PLAYMATE AND 77DAYS performance was unfortunately postponed after careful consultation with all concerned parties to prevent the spread of infection in COVID-19 infection and ensure customer safety.

The schedule, time, and venue of the transfer performance are as follows.
Hiroshima 9/26 (Sat) Hiroshima CLUB QUATTRO
↓
March 13, 2021 (Saturday) Hiroshima CLUB QUATTRO Opening 17:30/Starting 18:00
Your ticket (both electronic / paper) will be valid for the transfer performance only on the specified date.
Please keep it in a safe place so that it will not be lost until the transfer performance date.
Please note that tickets will not be refunded if the stub is out.
Also, depending on the performance, the opening / opening time is changed, so please be careful not to make a mistake.
For customers who are not convenient for the transfer performance, refunds will be made using the play guide you purchased according to the following period and refund requirements.
We deeply apologize for any inconvenience to the customers who have been looking forward to this performance and to all those concerned, and for the guidance near the performance.

<Customers who wish to refund tickets>

For customers who are not convenient for the transfer performance, refunds will be made using the play guide purchased during the following period.

Refund period: 6/17 (Wed) to 7/31 (Fri)
Refund method: In the play guide you purchased

※Please note that refunds will not be available at the venue on the day of the performance.
※Please note that applications will not be accepted after the application period.
※We will not be able to respond to lost tickets.

■Customers who purchase with Lawson tickets　

Refunds will be made at Lawson and Ministop nationwide from 10:00 on Wednesday, June 17 to 23:59 on July 31 (Friday).
If you purchase Lawson, please refund it at Lawson.
Customers who purchase at Ministop should refund at Ministop.
Please bring your ticket and come to the store.
※We will refund the ticket price and various fees. Please bring your performance ticket and various fee tickets together.
　If you forget the various fee tickets, you will not be able to refund the fee.
※Tickets without stubs cannot be refunded.
[Confirmation of refund method] http://l-tike.com/oc/lt/haraimodoshi/
Contact https://l-tike.com/contact/

■Customers who purchase via e+　

A refund will be made from 10:00 on June 17 (Wednesday) to 23:59 on July 31 (Friday).
The refund method depends on how you receive the ticket and the payment method.　
For details on how to refund, please refer to the refund method chart below.
<Refund method confirmation chart for postponement of performance>　
https://eplus.jp/refund2/
Check your situation while answering questions.
Contact http://support.eplus.jp/

■Customers who purchase at Ticket Pia　

A refund will be made from 10:00 on June 17 (Wednesday) to 23:59 on July 31 (Friday).
The procedure differs depending on the method of receipt of the ticket.
For details on how to refund, please refer to the "Refunds" below. http://t.pia.jp/guide/refund.html
Contact
Ticket Pia Information <0570-02-9111>

※ If your phone is difficult to connect.
If you have any questions, please refer to the following URL.
http://t.pia.jp/help/index.jsp

■Customers who purchase Yahoo! Tickets　

A refund will be made from 10:00 on June 17 (Wednesday) to 23:59 on July 31 (Friday).
During the refund period, bring it to the convenience store where you issued the ticket for the target performance.
At the store cash register, please inform us that the refund will be due to cancellation of the performance, and present the ticket.
We will refund the price in exchange for tickets.
For details, please check the e-mail from "Yahoo! Ticket" sent to your registered e-mail address.
・Yahoo! Ticket FAQ https://info.y-tickets.jp/info/faq/

■Customers who purchase via LINE TICKET　

A refund will be made from 10:00 on June 17 (Wednesday) to 23:59 on July 31 (Friday).
Please check the refund form distributed from the LINE Ticket info official account.
▼LINE TICKET Refund Help▼
https://help2.line.me/ticketapp/web/categoryId/20005226/pc?lang=ja
For inquiries about LINE TICKET, please contact us via LINE Talk.

■Customers who purchase in advance of Yume No. OASIS/General WEB in advance

I will contact you individually from your dream address.
Contact YUMEBANCHI (Okayama) 086-231-3531 (weekdays from 12:00 to 18:00 on weekends and holidays)
※We will not accept refunds if you have lost your ticket.
　In addition, please note that refunds other than the above methods are not available.

We apologize again for any inconvenience this may cause.