Novelbright

[Important] 1st full album "WONDERLAND" RELEASE TOUR-Challenge to a 10,000-person mobilization tour from a live audience on the street-Notice about refund　

Regarding all the performances of the 1st full album "WONDERLAND" RELEASE TOUR-Challenge from one audience street live to 10,000 people mobilization tour-we announced the self-restraint.
We are preparing for the transfer performance, but it was difficult to hold the transfer performance at the same venue originally planned, so we will refund all the tickets for all the performances. I have decided to do it.
Thank you very much for your understanding.
Details of the refund are as follows.
※In the future, even if a transfer performance is held, all tickets currently purchased will not be available. Please be sure to complete the refund procedure.

[Refund period]
June 6, 2020 (Sat.) 10:00 to July 31, 2020 23:59

[How to refund tickets]
The refund method depends on the method of receiving the ticket and the payment method.
Please check which refund method will be used from the following URL.
How to refund ⇒ http://t.pia.jp/guide/refund.jsp

■Customers who purchased in advance of FC
　You will need to issue a ticket for the refund.
Please bring your ticket to the ticketing store within the refund acceptance period and complete the refund procedure.
※A refund will be made in exchange for a ticket, so if you have not yet issued a ticket, please issue a ticket at Seven-Eleven store and complete the procedure.
※Refunds will not be accepted on the day of the ticket issuance. Please come to the ticketing store again after 10:00 AM the day after the ticketing date.
※Tickets must be issued at least one day prior to the end of the refund acceptance period, and the refund must be completed within the refund acceptance period.
　※Tickets issued at the store indicate the name of the store you purchased at the bottom left of the ticket.

■Customers who purchased tickets in advance
　・Those who have already issued a ticket
　Please bring your ticket to the ticketing store within the refund acceptance period and complete the refund procedure.
※Refunds will not be accepted on the day of the ticket issuance. Please come to the ticketing store again after 10:00 AM the day after the ticketing date.
※Tickets issued at the store indicate the name of the store you purchased at the bottom left of the ticket.

・Those who have not yet issued a ticket
　　You can apply for a refund at Cloak (Ticket Pia Service). You don't need to issue a ticket.
　　For details, please refer to the "Refund Method" URL.
　　※Payment will be made to your designated account in about 3 weeks after the procedure.
　　※If you wish to receive an early refund, please issue a ticket once at the Seven-Eleven store and apply for a refund at the ticketing store.
　　※Refunds will not be accepted on the day of the ticket issuance. Please come to the ticketing store again after 10:00 AM the day after the ticketing date.
　※Tickets must be issued at least one day prior to the end of the refund acceptance period, and the refund must be completed within the refund acceptance period.

You will not be able to make any refunds after the refund period. Thank you for your understanding.
Contact Ticket Pia http://t.pia.jp/help/index.jsp