wacci [Transfer Performance]

Thank you very much for your continued support of wacci.
"wacci 47 Prefectural Tour 2020-21" 2021/2/13 (Sat) Wakayama-3/7 (Sun) Saitama performance.
Following the departure of declaration of a state of emergency, 2021/1/9 (Sat) Toyama-2/7 (Sun) Niigata performance, 2021/2/13 (Sat) Wakayama-3/7 (Sun) Saitama performance will also be postponed as a result of giving top priority to the safety of visitors.
The transfer schedule for all performances that will be postponed has been decided, so please check the following.

Hiroshima Club Kuatro [Hiroshima] ※Repostponement
February 28, 2021 (Sun) <Feb. 29, 2020>
→2021/9/26 (Sun) Opening 16:00/Starting 17:00

If you are unable to attend the transfer performance, we will accept a refund of your ticket.

[Tottori] [Hiroshima] The performance will be a transfer performance of the performance scheduled to be held in 2020.
Tickets for the original performance that have been kept at hand for participation in the performance and tickets newly purchased for additional sales (paper and electronic tickets) will be required when participating in the transfer performance and at the time of refund. Please be sure to keep it in a safe place.
Customers who purchase a new ticket will be required for transfer performances and refunds, so be sure to issue the ticket by the deadline date and time of the ticketing guide you purchased.

We apologize for any inconvenience caused by the repeated postponed performances.
All members and staff will make preparations again so that our customers can come with peace of mind.

I sincerely pray for the end of the situation, the immediate recovery of the infected people, and the safety of everyone.

wacci/Cube Co., Ltd.

■If you wish to make a refund, please make a refund within the period using the following method.
Refunds will be accepted during the period from Wednesday, February 10 to March 7 (Sunday), 2021.
Please check your ticket and see how to refund the purchased play guide from below.
In addition, if multiple tickets are purchased, some tickets (including the representative) can be refunded.
For transfer performances, you can enter the transfer performance with your current ticket.
Please note that you will not be able to enter other venues.

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★Official fan club wacciso
[Refund acceptance period]
From February 10, 2021 (Wednesday) to March 7, 2021 (Sunday)　※Deadline postmark valid
※Please note that refunds will not be possible after the refund acceptance period.
Please send your ticket and a memo with the following contents to the following ticket destination by specific record mail.
<Required items at the time of return>
１．Name of the purchaser
２．Phone number
３．Number of refunds
４．Designated account
[Bank name / Branch name / Branch code / Deposit type / Account number / Account name (Kanji) / Account name (Kana)]
※Please be sure to send your ticket by special record mail. Please note that refunds cannot be made if an unarrivaled accident occurs due to sending by ordinary mail.
※We cannot accept refunds for tickets without lost tickets or stubs.
※If you receive multiple refunds, please send them together on behalf of the purchaser.
※2/13 (Sat) Wakayama, 2/14 (Sun) Ticket issuance start date and time for the Kyoto performance is 2/10 (Wed) 13:00 to 3/7 (Sun) 23:59.
2/20 (Sat) Shizuoka, 2/25 (Thu) Aichi, 2/28 (Sun) Hiroshima, 3/6 (Sat) Mie, 3/7 (Sun) Saitama performance starts 2/15 (Mon) 13:00 to 3/7 (Sun) 23:59.


[Ticket destination]
〒150-0011
8F, T&T Building 3-25-10 Higashi, Shibuya-ku, Tokyo
Cube Co., Ltd. “wacci Live (wacciso) Refund” Section
★After confirming the returned ticket, we will transfer the refund amount [ticket price + postage required for return (244 yen)] to the designated account. (Transfers are scheduled to be paid by the end of the month for those arriving by the 20th of each month, and payments from the 21st to the end of the month will be made around the 10th of the following month. Please note that the schedule may change depending on the situation in the world. )
[Notes]
・Please note that ticket shipping fees and various fees incurred at the time of purchase are not eligible for refunds.
・This refund method is only applicable to tickets purchased at wacci Official Fan Club wacciso. Even if you send a purchase ticket in a play guide, etc., we will not be able to respond to refunds here, so please check the refund method of each play guide.

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★Eplus
Refund acceptance period: Wednesday, February 10, 2021 10:00 to Sunday, March 7, 2021 23:59
The refund method differs depending on the payment method of the application, so please refer to the following.
Refund Method Confirmation Chart https://eplus.jp/refund2/
e+Q&A Page https://eplus.jp/qa/

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★Ticket pia
Refund acceptance period: Wednesday, February 10, 2021 10:00 to Sunday, March 7, 2021 23:59
How to refund http://t.pia.jp/guide/refund.jsp
Contact Ticket Pia Help Page http://t.pia.jp/help/index.jsp
※In the case of refunds at stores, please note that business hours vary depending on each store.
◆Customers who purchase the following original performance and issue tickets at Seven-Eleven
・Hiroshima Club Kurotoro [Hiroshima] February 29, 2020 (Sat)
・Yonago's smile [Tottori] March 15, 2020 (Sun)
Due to the system, refund procedures at Seven-Eleven stores are not possible.
Please return the ticket to the following address (email center) by "registered mail", "courier service", "special record mail" by arrival within the refund acceptance period.
Usually, refunds will be made with a postal transfer payment certificate within 3 to 4 weeks after the refund acceptance period. (* Currently, we are taking more time than usual.)
The postal transfer payment certificate will be sent in a green envelope from the Postal Savings Office. Please bring your identity verification card and cash it at the post office.
<Return address>
〒150-0011 Shibuya First Tower 1-2-20 Higashi, Shibuya-ku, Tokyo
To Pia Co., Ltd. Ticket Pia Mail Center "wacci"
<Required items at the time of return>
Please be sure to enclose a memo with the following contents when returning the ticket.
1.Address of the refund destination
2.Name
3.Phone number that can be contacted (If there is a difference between the contents of the memo and the enclosed contents, we may check it by phone.)
4.Unit price of return ticket
5.Number of return tickets
<Notes on Return>
Please be sure to put in the ticket and return it. Please note that cannot refund it by the sending only for memos.
◆Customers who purchase other than the above performances
How to refund http://t.pia.jp/guide/refund.jsp
Contact Ticket Pia Help Page http://t.pia.jp/help/index.jsp
※In the case of refunds at stores, please note that business hours vary depending on each store.

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★Lawson ticket
Refund acceptance period: Wednesday, February 10, 2021 10:00 to Sunday, March 7, 2021 23:59
Please bring the issued ticket and various fee tickets, visit the nearby Lawson or Ministop store within the refund period, and apply for a refund using Loppi installed in the store. No refunds can be made outside of the period.
A "ticket" is required for refund. If you have not yet issued a ticket, please issue the ticket once at Lawson Ministop and refund it again at Loppi.
For detailed information, see the following URL page.
https://l-tike.com/oc/lt/haraimodoshi/
Contact https://l-tike.com/contact/
※Depending on the status of your inquiry, it may take several days to reply. Thank you very much for your understanding.

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★LINE TICKET
Refund acceptance period: Wednesday, February 10, 2021 10:00 to Sunday, March 7, 2021 23:59
Regarding the refund of the postponed performance, you will receive a separate notification from the LINE Ticket info talk screen.
Please register the transfer destination for the refund within the specified period. (Please note that refunds will not be available if you do not register within the period.)
※You will receive a refund notice to the holder, not the purchaser of the ticket.
※Please check here for details. ⇒https://help2.line.me/ticketapp/web/categoryId/20005226/pc?lang=ja/

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★Yahoo! Tickets
Refund acceptance period: Wednesday, February 10, 2021 10:00 to Sunday, March 7, 2021 23:59
During the refund period, bring it to the convenience store where you issued the ticket for the target performance.
At the store cash register, please inform us that the refund will be due to cancellation of the performance, and present the ticket.
We will refund the price in exchange for tickets.
For details, please check the e-mail from the "Ticket Information Center" sent to your registered e-mail address.
◇Ticket Information Center https://info.y-tickets.jp/info/faq/

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★Rakuten Ticket
Refund acceptance period: Wednesday, February 10, 2021 10:00 to Sunday, March 7, 2021 23:59
For details of the procedure, please refer to the Rakuten Ticket website.
https://ticket.rakuten.co.jp/change/________________________________________


★Customers who purchase tickets at <Venue sales> other than the above play guide
◆Customers who purchased tickets for the Yonago performance on March 15, 2020 (Sun) at the Matsue performance on December 8, 2019 (Sun) will be required to purchase tickets for the Yonago performance.
Sunday, March 7, 2021 with your ticket (original ticket) ※By the time the postmark is valid
Please send your ticket (stub disconnection invalid) to Candy Promotion Hiroshima Office by special record mail.
At that time, (1) your name, (2) your refund address, including the postal code, and (3) your phone number that can be contacted during the day.　
④Please send a memo with 6 items of purchase place 5 numbers and 6 seat number.
The destination is as follows.
〒730-0037
2nd floor of Miyamoto Building, 2-23 Nakamachi, Naka-ku, Hiroshima
Candy Promotion "wacci Ticket Refund" Section
The total amount of the ticket fee and the specified record mail fee will be refunded in early April.

Please be sure to follow the above refund period. We will not be able to get a refund after the due date.
Thank you for your understanding.
We apologize for any inconvenience this may cause and thank you very much for your cooperation.

Contact Candy Promotion TEL082-249-8334 (weekdays from 11:00 to 18:30)
http://www.candy-p.com/

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We deeply apologize for the repeated postponement of the performance.
We look forward to seeing you in the future.