Cancellation of performance
2020.05.08 FRI.
SPiCYSOL
SPiCYSOL TOUR 2020 "FREE＆EASY"
SPiCYSOL TOUR 2020 "FREE&EASY"
73machi One Man Live in Shibuya TSUTAYA O-EAST "Freely"
Information on cancellation of performances and how to refund tickets (Updated on May 20 (Tue))
Thank you very much for your continued support of SPiCYSOL.
With the expansion of COVID-19 infection, we have decided that further self-restraint is necessary in view of the safety of the visitors and all the parties involved in the live show in this situation. We have decided to cancel all of the following performances including "SPiCYSOL TOUR 2020"FREE &EASY" performances until May, and we will refund all tickets.
We would like to express our deepest apology to our customers who have been looking forward to the performance. All members and staff have been preparing for the resumption while expanding infection prevention measures, but we appreciate your understanding that this was a disappointing announcement.
[Cancellation of performance]
SPiCYSOL TOUR 2020 "FREE&EASY"
Friday, May 01 Fukuoka BEAT STATION
Saturday, May 02 Takamatsu DIME, Kagawa
Friday, May 08 Aichi Nagoya CLUB QUATTRO
Saturday, May 09 Okayama IMAGE
Friday, May 22 Kyoto MUSE
Friday, June 12 Miyagi Sendai MACANA
Friday, June 19 Niigata CLUB RIVERST
Friday, June 26 Sapporo cube garden, Hokkaido
Thursday, July 02 Osaka Umeda CLUB QUATTRO
73machi One Man Live in Shibuya TSUTAYA O-EAST "Freely"
Friday, July 03 Shibuya TSUTAYA O-EAST
※Details on how to refund tickets can be found below the comment.
=======
[KENNY Comment]
This time, due to the impact of the new coronavirus infection, we have to cancel all tours and the event on July 3 (Wave Day), which we valued very much.
I feel that my activities have stopped, and above all, it's hardest to be deprived of places where I can connect directly with everyone. But now I have no choice but to look forward. Now that there is no prospect of when it will end, the whole team, including the members, answered that it would be different to make the fans wait strangely by saying that it would be a transfer many times.
So, I would like to stop everything I had planned so far, look at the situation, and create a new moment to share music with everyone.
Thank you very much for your support. Now that there is no live performance, I still have a moment when I am exhausted, but everyone said "I bought an album" or "The best new song!" I'm encouraged every time I say, " I feel like I can't lose.
I wish I could give back to everyone with more sound.
First of all, what we can do now is to publish music videos and distribute live sound sources in a hurry.
We will continue to deliver sound this year, so we look forward to your continued support for SPiCYSOL.
KENNY
=======
[Information on ticket refunds]
We will refund your ticket as follows.
The date and time of refund acceptance and the method of refund will vary depending on the play guide you purchased, so please check the following contents and make sure that you do not make a mistake.
※After the refund deadline, refund procedures will not be possible. Thank you for your understanding.
※Refunds will be made only to the person who purchased the product.
※Please note that a stub cannot refund the separated ticket.
-----------------------------------------------------------------------------------------------
■Customers who purchased at ePlus
Refund period: Thursday, May 21 10:00 to Sunday, May 31 23:59
The refund method depends on how you receive the ticket and the payment method.
For details on how to refund, please refer to the refund method chart below.
<Refund method confirmation chart of performance cancellation>
http://eplus.jp/refund1/
Check your situation while answering questions. You can see the appropriate refund method.
<Persons whose payment method is other than credit card>
We will refund the price using "Wellnet Remittance Service".
Once the procedure is possible, we will send you an email from ePlus, please wait for a while.
In addition, we will send you the "Refund Procedure Start" email as soon as it is ready, but due to the impact of COVID-19, the procedure information is very crowded.
[within 2 months from the start date of refund] We will send you an e-mail with you.
※You can check the procedure here. → https://eplus.jp/sf/refund1/w-type
Contact http://support.eplus.jp/
-----------------------------------------------------------------------------------------------
■Customers who purchased through Lawson Tickets
Refund period: Thursday, May 21 10:00 to Sunday, May 31 23:59
You will have your ticket and various fee tickets and will be refunded at your local Lawson Ministop store.
※If you have not issued a ticket, please use your reservation number during the refund period to complete the ticket issuance procedure.
Sorry to trouble you, but please bring your ticket to Lawson Ministop store within the above refund period.
Please apply for a refund from Loppi.
＊Click here for search of Lawson stores → http://store.lawson.co.jp/
＊Click here for a ministop store search → https://shop.ministop.co.jp/ms/
＊Click here for refunds on Lawson tickets → http://l-tike.com/oc/lt/haraimodoshi/
[About various fee tickets]
Various fees will be refunded. Refunds apply to advance service fees, over-the-counter ticketing fees, and system usage fees. (Delivery fees are not eligible for refunds.)
At the time of refund, various fee tickets handed along with the ticket are required.
If a ticket or any fee ticket has been lost or destroyed, the ticket will be issued.
Please note that refunds are not available at all.
Contact https://l-tike.com/contact/
---------------------------------------------------------------------
■Customers who purchased through LINE Tickets
Refund period: Thursday, May 21 10:00 to Sunday, May 31 23:59
Refund: https://help2.line.me/ticketapp/web/categoryId/20005226/sp?lang=ja
●The refund method will be announced on the LINE talk via the LINE Ticket info official account.
●Various fees will also be refunded for advance service fees and system usage fees.
Contact LINE Ticket Official Account https://line.me/R/ti/p/%40lineticket_jp Please add friends and ask questions in the talk.
---------------------------------------------------------------------
■Customers who purchased at Ticket Pia
Refund period: Thursday, May 21 10:00 to Sunday, May 31 23:59
The refund method depends on the method of receiving the ticket and the payment method.
Please check the refund method from the following URL.
⇒http://t.pia.jp/guide/refund.html
Contact http://t.pia.jp/info/info-200407.html
----------------------------------------------------------------------
■Customers who purchase at the Sunday Ticket Center (*Aichi Performance only)
Please return a ticket that must arrive on Sunday, May 31 and does not have a stub to the address below by "Simple Registered Mail".
At that time, please specify "Customer's address, name, telephone number, enclosed ticket type and number" on the envelope and enclose the ticket.
As soon as you are ready, we will refund you by registered mail, so please wait for a while.
In addition, the refund will be made to the address and name registered at the time of purchase.
※We are not responsible for any accidents that have not arrived if sent outside of the specified method.
Return address:
〒461-8522 2-12-8 Higashisakura, Higashi-ku, Nagoya TI Building
"5/8SPiCYSOL Refund" Section
※If you do not receive it by July, please contact the following.
Contact Sunday Folk Promotion (12:00 to 16:00 all day)
----------------------------------------------------------------------
■Customers who purchased at FOB TICKET (*Niigata performance only)
We will inform you by e-mail, so please check the contents of the e-mail.
Contact [email protected]
73machi One Man Live in Shibuya TSUTAYA O-EAST "Freely"
Information on cancellation of performances and how to refund tickets (Updated on May 20 (Tue))
Thank you very much for your continued support of SPiCYSOL.
With the expansion of COVID-19 infection, we have decided that further self-restraint is necessary in view of the safety of the visitors and all the parties involved in the live show in this situation. We have decided to cancel all of the following performances including "SPiCYSOL TOUR 2020"FREE &EASY" performances until May, and we will refund all tickets.
We would like to express our deepest apology to our customers who have been looking forward to the performance. All members and staff have been preparing for the resumption while expanding infection prevention measures, but we appreciate your understanding that this was a disappointing announcement.
[Cancellation of performance]
SPiCYSOL TOUR 2020 "FREE&EASY"
Friday, May 01 Fukuoka BEAT STATION
Saturday, May 02 Takamatsu DIME, Kagawa
Friday, May 08 Aichi Nagoya CLUB QUATTRO
Saturday, May 09 Okayama IMAGE
Friday, May 22 Kyoto MUSE
Friday, June 12 Miyagi Sendai MACANA
Friday, June 19 Niigata CLUB RIVERST
Friday, June 26 Sapporo cube garden, Hokkaido
Thursday, July 02 Osaka Umeda CLUB QUATTRO
73machi One Man Live in Shibuya TSUTAYA O-EAST "Freely"
Friday, July 03 Shibuya TSUTAYA O-EAST
※Details on how to refund tickets can be found below the comment.
=======
[KENNY Comment]
This time, due to the impact of the new coronavirus infection, we have to cancel all tours and the event on July 3 (Wave Day), which we valued very much.
I feel that my activities have stopped, and above all, it's hardest to be deprived of places where I can connect directly with everyone. But now I have no choice but to look forward. Now that there is no prospect of when it will end, the whole team, including the members, answered that it would be different to make the fans wait strangely by saying that it would be a transfer many times.
So, I would like to stop everything I had planned so far, look at the situation, and create a new moment to share music with everyone.
Thank you very much for your support. Now that there is no live performance, I still have a moment when I am exhausted, but everyone said "I bought an album" or "The best new song!" I'm encouraged every time I say, " I feel like I can't lose.
I wish I could give back to everyone with more sound.
First of all, what we can do now is to publish music videos and distribute live sound sources in a hurry.
We will continue to deliver sound this year, so we look forward to your continued support for SPiCYSOL.
KENNY
=======
[Information on ticket refunds]
We will refund your ticket as follows.
The date and time of refund acceptance and the method of refund will vary depending on the play guide you purchased, so please check the following contents and make sure that you do not make a mistake.
※After the refund deadline, refund procedures will not be possible. Thank you for your understanding.
※Refunds will be made only to the person who purchased the product.
※Please note that a stub cannot refund the separated ticket.
-----------------------------------------------------------------------------------------------
■Customers who purchased at ePlus
Refund period: Thursday, May 21 10:00 to Sunday, May 31 23:59
The refund method depends on how you receive the ticket and the payment method.
For details on how to refund, please refer to the refund method chart below.
<Refund method confirmation chart of performance cancellation>
http://eplus.jp/refund1/
Check your situation while answering questions. You can see the appropriate refund method.
<Persons whose payment method is other than credit card>
We will refund the price using "Wellnet Remittance Service".
Once the procedure is possible, we will send you an email from ePlus, please wait for a while.
In addition, we will send you the "Refund Procedure Start" email as soon as it is ready, but due to the impact of COVID-19, the procedure information is very crowded.
[within 2 months from the start date of refund] We will send you an e-mail with you.
※You can check the procedure here. → https://eplus.jp/sf/refund1/w-type
Contact http://support.eplus.jp/
-----------------------------------------------------------------------------------------------
■Customers who purchased through Lawson Tickets
Refund period: Thursday, May 21 10:00 to Sunday, May 31 23:59
You will have your ticket and various fee tickets and will be refunded at your local Lawson Ministop store.
※If you have not issued a ticket, please use your reservation number during the refund period to complete the ticket issuance procedure.
Sorry to trouble you, but please bring your ticket to Lawson Ministop store within the above refund period.
Please apply for a refund from Loppi.
＊Click here for search of Lawson stores → http://store.lawson.co.jp/
＊Click here for a ministop store search → https://shop.ministop.co.jp/ms/
＊Click here for refunds on Lawson tickets → http://l-tike.com/oc/lt/haraimodoshi/
[About various fee tickets]
Various fees will be refunded. Refunds apply to advance service fees, over-the-counter ticketing fees, and system usage fees. (Delivery fees are not eligible for refunds.)
At the time of refund, various fee tickets handed along with the ticket are required.
If a ticket or any fee ticket has been lost or destroyed, the ticket will be issued.
Please note that refunds are not available at all.
Contact https://l-tike.com/contact/
---------------------------------------------------------------------
■Customers who purchased through LINE Tickets
Refund period: Thursday, May 21 10:00 to Sunday, May 31 23:59
Refund: https://help2.line.me/ticketapp/web/categoryId/20005226/sp?lang=ja
●The refund method will be announced on the LINE talk via the LINE Ticket info official account.
●Various fees will also be refunded for advance service fees and system usage fees.
Contact LINE Ticket Official Account https://line.me/R/ti/p/%40lineticket_jp Please add friends and ask questions in the talk.
---------------------------------------------------------------------
■Customers who purchased at Ticket Pia
Refund period: Thursday, May 21 10:00 to Sunday, May 31 23:59
The refund method depends on the method of receiving the ticket and the payment method.
Please check the refund method from the following URL.
⇒http://t.pia.jp/guide/refund.html
Contact http://t.pia.jp/info/info-200407.html
----------------------------------------------------------------------
■Customers who purchase at the Sunday Ticket Center (*Aichi Performance only)
Please return a ticket that must arrive on Sunday, May 31 and does not have a stub to the address below by "Simple Registered Mail".
At that time, please specify "Customer's address, name, telephone number, enclosed ticket type and number" on the envelope and enclose the ticket.
As soon as you are ready, we will refund you by registered mail, so please wait for a while.
In addition, the refund will be made to the address and name registered at the time of purchase.
※We are not responsible for any accidents that have not arrived if sent outside of the specified method.
Return address:
〒461-8522 2-12-8 Higashisakura, Higashi-ku, Nagoya TI Building
"5/8SPiCYSOL Refund" Section
※If you do not receive it by July, please contact the following.
Contact Sunday Folk Promotion (12:00 to 16:00 all day)
----------------------------------------------------------------------
■Customers who purchased at FOB TICKET (*Niigata performance only)
We will inform you by e-mail, so please check the contents of the e-mail.
Contact [email protected]
Advance sale ¥4,200
Tax included, with reference number, all standing
Official Site