Kotone

"3rd note TOUR 2020-Kyosuka-" Transfer performance schedule and refund information (Updated on October 7 (Wed))

The 3rd note TOUR 2020-Kyosuka, which had been postponed due to the spread of COVID-19 infection, has been decided to hold a transfer performance with maximum attention to infection prevention measures in accordance with the guidelines of the government and local governments.


[Transfer Performance]
■7/4 (Sat.) Sendai CLUB JUNK BOX (Miyagi) opens 16:00/Starts 16:30
→1/9 (Sat.) 2021 Sendai CLUB JUNK BOX (Miyagi) opens 16:30/Starts 17:00

■7/10 (Fri) Nagaoka Rilic Hall Theater (Niigata) opens 18:00/Start 18:30
→1/17, 2021 Nagaoka Rilic Hall Theater (Niigata) opens 16:45/Start 17:30

■7/18 (Sat.) Mynavi BLITZ Akasaka (Tokyo) opens 16:45/Start 17:30
→January 11, 2021 (Mon./holiday) Hurric Hall (Tokyo) opens 16:30/Starts 17:30
※Changed venue from Mynavi BLITZ Akasaka

■7/23 (Thursday) Lesola Hall (Fukuoka) opens 16:30/Starts 17:00
→12/20 (Sun) Lesola Hall (Fukuoka) opens 16:30/Starts 17:00

■7/25 (Sat.) Music Club JANUS (Osaka) opens 16:30/Starts 17:00
→12/21 Music Club JANUS (Osaka) opens 18:15/Start 19:00

■7/26 (Sun) Nagoya Club Kurotoro (Aichi) opens 16:30/Starts 17:00
→1/13 (Wednesday), 2021 Nagoya Club Kurotoro (Aichi) opens 18:15/Starts 19:00

Those who can participate in the transfer performance and currently have a ticket can use it as it is, so please keep it in a safe place until the day of the performance.
※Those who have tickets for the Mynavi BLITZ Akasaka performance can also participate in the Hulic Hall performance on 1/11 (Mon./holiday).

If you are unable to participate in the transfer performance, we will inform you of a refund of your ticket.
For customers who wish to make a refund, the refund method differs depending on the place of purchase, so please check the details on this page before proceeding.
https://kotoneofficial.com/news/2234

If you are able to participate in the transfer performance after the refund procedure is completed, you can apply by resale of the ticket you are planning in the future.

Performances may be canceled depending on future government policies and requests from local governments. Thank you for your understanding.

Thank you very much for your continued understanding and cooperation.

October 7, 2020
Cube Co., Ltd.


Ticket Refund Method 3rd note TOUR 2020 - Kyosuka-
2020/10/07
The refund method differs depending on the place of purchase.
Please check the details below and proceed with the procedure.

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[Eplus] Customers who purchased the product.
※Including the fastest official and secondary advance of the official
Refund period: From 10:00 on October 8, 2020 to 23:59 on October 18, 2020 (Sun)
The refund method differs depending on the payment method of the application, so please refer to the following.
Check how to refund Chart http://eplus.jp/refund2/
e+Q & A page　　　　http://support.eplus.jp/

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[Ticket Pia] Customers who purchase it　
Refund period: From 10:00 on October 8, 2020 to 23:59 on October 18, 2020 (Sun)
※Please note that refunds will not be possible after the period.

The procedure differs depending on how the ticket is collected.
After confirming the method of receipt of the customer, during the refund acceptance period
Please proceed to the description page of the refund method from the following URL.
http://t.pia.jp/guide/refund.jsp
Contact Ticket Pia http://t.pia.jp/help/
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[Lawson Ticket] Customers who purchase it
※Including BEA WEB
■Customers who purchased through Lawson Tickets
Refund period: From 10:00 on October 8, 2020 to 23:59 on October 18, 2020 (Sun)

You will need to bring your ticket and various fee tickets, and refund them at your local Lawson or Ministop store. Please come to the store during the refund period and proceed with the refund procedure using Loppi installed in the store.
A "ticket" is required for refund. If you have not yet issued a ticket, please issue the ticket once at Lawson Ministop and refund it again at Loppi.

※A "ticket" is required for refund. Please be sure to issue a ticket and proceed with the refund procedure.
※Refunds cannot be made outside of the period. After the deadline, you will not be able to make any refunds.
※If you purchase more than 2 tickets, you can also refund them in a single item.
※Refunded tickets will be collected at the cash register. Please be sure to give it to the clerk.
※Please note that if you have lost or destroyed your ticket or various fee tickets, you will not be able to receive any refunds for lost or destroyed tickets.
※Tickets without stubs cannot be refunded.

Please refer to the following URL for details.
http://l-tike.com/oc/lt/haraimodoshi/

Click here to search for a nearby Lawson Ministop store.
PC/Smartphone http://l-tike.com/guide/store.html
Mobile http://l-tike.com/m/etc/store.html

<Inquiry about refund method>
Lawson Ticket Information
https://l-tike.com/contact/ (Please contact us by email)
The government and local governments have indicated that they will release declaration of a state of emergency, but we will continue to suspend inquiries by telephone (TEL: 0570-000-777) for the time being to avoid "crows" among our employees.
[Telephone reception suspension period] From April 8, 2020 (Wednesday) to the time being
※We may make a careful decision and resume taking into account the future situation.
※Currently, e-mail inquiries are quite crowded, and it takes a lot of time to confirm and reply.
Thank you very much for your understanding.
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■Those who purchased through LINE Tickets
Refund period: From 10:00 on October 8, 2020 to 23:59 on October 18, 2020 (Sun)
Ticket refund recipients will receive a separate notification from the LINE Ticket Info talk screen.
Please register the transfer destination within the specified period.
(Please note that refunds will not be available if you do not register within the period.)
Refund method: https://help2.line.me/ticketapp/web/categoryId/20005226/pc?lang=ja

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[Yahoo! Ticket] Customers who purchase it
Refund period: From 10:00 on October 8, 2020 to 23:59 on October 18, 2020 (Sun)
[Refund method]
During the refund period, bring it to the convenience store where you issued the ticket for the target performance.
At the store cash register, please inform us that the refund will be due to cancellation of the performance, and present the ticket.
We will refund the price in exchange for tickets.

For details, please check the e-mail from the "Ticket Information Center" sent to your registered e-mail address.

◇Ticket Information Center https://info.y-tickets.jp/info/faq/
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[Customers purchased at cubit club]
We will send an email to the customer. For details, please refer to the following link.
※An email was sent to customers who purchased at around 18:00 on October 7 (Wednesday). (No. 2020.10.7.18:05)

[Inquiries about refunds]
[email protected]

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■Customers who purchase other than the above
Please check the details at each place of purchase.