Sekitori Hana

[Notice of cancellation of performance of Sekitori Hana "Spring Factence Tour"] (Updated on March 1 (Mon))

Thank you very much for your continued support of Sekitori Hana.

In light of the spread of infection in COVID-19 since the spring of last year, we have decided to cancel all the performances of Sekitori Hana 'Spring Fixes Tour', which was postponed.

However, given the current situation in which declaration of a state of emergency has not been released nationwide due to the resurgence of the COVID-19 infection, we decided that it would be difficult to conduct a nationwide tour that would allow us to visit with peace of mind, and that it would be difficult for customers who have tickets to wait for the performance.

We sincerely apologize to all those who have purchased tickets and have been looking forward to the performance for a long time.

Due to the cancellation of the performance, all tickets will be refunded.
Please check the following <Information on Refund Method> and proceed with the procedure.


＝= Information on how to refund ==

≪Refund Period≫
March 2, 2021 (Tuesday) 10:00 to Wednesday, March 31 23:59

≪How to refund each play guide≫
Please check the refund method on each company's website.
The procedure differs depending on how you purchased the ticket, so please check the play guide you purchased and proceed to the appropriate refund method description page below.
Please note that procedures will not be possible after the refund period.
Also, please note that refunds will not be available for ticket stubs that are missing.


■Customers who purchase with Lawson tickets
[Refund period] March 2, 2021 (Tuesday) 10:00 to Wednesday, March 31 23:59
[Refund method]　http://l-tike.com/oc/lt/haraimodoshi/
Contact Lawson Tickets https://faq.l-tike.com/
★Customers who purchase electronic tickets will receive an e-mail from Rachike separately. Please be sure to check that.

■Customers who purchase tickets at Ticket Pia
[Refund period] March 2, 2021 (Tuesday) 10:00 to Wednesday, March 31 23:59
[Refund method]　http://t.pia.jp/guide/refund.jsp
Contact Ticket Pia http://t.pia.jp/help/index.jsp

■Customers who purchase e-plus
[Refund period] March 2, 2021 (Tuesday) 10:00 to Wednesday, March 31 23:59
[Refund method]　https://eplus.jp/refund1/
Contact e+ Customer Support Page https://eplus.jp/qa/

■LINE TICKET
[Refund period] March 2, 2021 (Tuesday) 10:00 to Wednesday, March 31 23:59
[Refund method] You will receive a separate announcement from the "LINE Ticket Info" talk screen.
Please register the transfer destination within the specified period. (Please note that refunds will not be possible if you do not register.)
In addition, the information will be sent to the holder, not the purchaser of the ticket.
Contact https://help2.line.me/ticketapp/web/categoryId/20005226/pc?lang=ja

■Customers who purchase at the venue spot sale for the Tokyo performance
Customers who purchase tickets at the live venue will enclose a copy of your ticket and a memo stating the details of the refund destination account.
Please return it to HOT STUFF.
※Please be sure to return it by "Simplified Registered Mail" when returning it. Refunds cannot be made if an unarrivaled accident occurs due to sending by ordinary mail.
※Please note that tickets without a stub, those whose information on the face has been tampered with, or those with an out-of-date postmark cannot be refunded. (If a refund is made, the ticket will be collected.)

[About the enclosed memo]　Please fill in the following six items and enclose it with the ticket.
①Bank name and branch name ※We would appreciate your cooperation so that you can also fill in the bank code and branch code.　　　②Normal or current type/account number
③Name of account holder (in katakana) ④Name of the customer　　　　　　　
⑤Contacts that can be contacted during the day ⑥Number of tickets purchased
＊If you have purchased multiple tickets, please return the tickets together.
＊In the case of Japan Post Bank, please include the symbol and number.

[Destination] ※March Wednesday, March 31, 2021 Postmark valid
〒153-0051 5-26-21 Kamimeguro, Meguro-ku, Tokyo Royal Palace Kamimeguro, 3rd floor
Hot Staff Promotion Co., Ltd.
"4/30 Sekitori Hana Hands Sale Ticket Refund Section"

The refund will be made by bank transfer.
Please note that the refund amount will be the postage (uniform ¥ 404) + ticket price (ticket price), and the transfer fee at the time of refund will be borne by the customer.
※Refunds usually take about one month, but refunds due to cancellation or postponement due to the impact of COVID-19 occur frequently, resulting in a delay than usual. We apologize for any inconvenience, but we appreciate your understanding that it will take some time before the refund.

[HOT STUFF PROMOTION Inquiries] 　03-5720-9999 (weekdays from 12:00 to 15:00)
https://www.red-hot.ne.jp/play/detail.php?pid=py19701


■Customers who purchase in other play guides
Please refer to each performance inquiry window below.
※Business hours of each window are subject to change. For details, please refer to the following URL.


<Kantori Hana "Spring Factus Tour" canceled performance>
◆Hokkaido Performance: Saturday, April 4, 2020 cube garden
Inquiries: WESS　
011-614-9999 (weekdays from 11:00 to 15:00) http://wess.jp
Inquiries by e-mail [email protected]

◆Niigata Performance: Sunday, April 5, 2020 Joiamia　
Inquiries: Joiamia
025-224-2588 (weekdays from 12:00 to 18:00 (excluding holidays) https://niigata-gioiamia.com/event/

◆Iwate Performance: Friday, April 10, 2020 Morioka the five morioka
Inquiries: G.I.P
※Operator-operated leave
0570-01-9999 <24-hour automatic voice guidance> http://www.gip-web.co.jp
Inquiry by e-mail [email protected]

◆Miyagi Performance: Saturday, April 11, 2020 A theater that no one knows.
Inquiries: G.I.P
※Operator-operated leave
0570-01-9999 <24-hour automatic voice guidance> http://www.gip-web.co.jp
Inquiry by e-mail [email protected]

◆Aichi Performance: Thursday, April 16, 2020 Nagoya CLUB QUATTRO
Inquiries: Jail house
052-936-6041 (weekdays from 11:00 to 15:00) https://www.jailhouse.jp

◆Hiroshima Performance: Friday, April 17, 2020 Hiroshima CLUB QUATTRO
Inquiries: Hiroshima Performance: Dream Address (Hiroshima)
082-249-3571 (weekdays from 12:00 to 18:00) http://www.yumebanchi.jp

◆Fukuoka Performance: April Sunday, April 19, 2020 Gate's 7
Inquiries: Fukuoka Performance: Kyodo West Japan
0570-09-2424 (Weekdays and Saturday from 11:00 to 17:00) http://www.kyodo-west.co.jp/main.php

◆Osaka Performance: Friday, April 24, 2020 Music Club JANUS
Inquiries: Sound Creator https://www.sound-c.co.jp
06-6357-4400 (Mon./Fri. 12: 00-15: 00 * excluding holidays)
Inquiries by e-mail https://www.sound-c.co.jp/contact/

◆Tokyo Performance: Thursday, April 30, 2020 Mynavi BLITZ Akasaka
Inquiries: HOT STUFF PROMOTION
Hot staff promotion
03-5720-9999 (weekdays from 12:00 to 15:00)
https://www.red-hot.ne.jp/play/detail.php?pid=py19701