RED ORCA

[RED ORCA 2020 Sound -KYO - Announcement on Self-restraint]

Due to the influence of COVID-19, we have decided to refrain from conducting four tours. In a situation that changes every day, members and staff will discuss, give top priority to the safety of customers, members, and all staff, and will not hold four performances.
We would like to express our sincere apologies to our customers and staff members who have been looking forward to it. We are making adjustments to conduct the tour again, so we will announce it again. Please note that all tickets will be refunded. Please refer to the following link for details. Your ticket will be required at the time of refund, so please keep it in a safe place.

March 31, 2020 RED ORCA

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[RED ORCA 2020 Sound -KYO-] We are pleased to announce the details of how to refund the Saitama and Tokyo performances.

Refund period: 4/7 (Tue) 10:00 to 4/30 (Thu) 23:59

※Please be sure to follow the refund period. Please note that refunds will not be possible after the due date.

■Customers who purchase tickets at Ticket Pia SOGO TOKYO Online Tickets

The procedure differs depending on how the ticket is collected. Please check your collection method and proceed to the description page of the relevant refund method from the following URL during the refund acceptance period.

http://t.pia.jp/guide/refund.html

Contact Ticket Pia Information 0570-02-9111 (10:00 to 18:00)

■Customers who purchase with Lawson tickets

You will have your ticket and various fee tickets and will be refunded at your local Lawson Ministop store. Sorry to trouble you, but please bring your ticket to Lawson Ministop store within the above refund period and apply for a refund from Loppi.

＊Click here for refunds on Lawson Tickets → http://l-tike.com/oc/lt/haraimodoshi/

Contact Lawson Ticket: 0570-000-777（10:00〜18:00）

■Customers who purchase e+ (e+)
The refund method depends on the method of receiving the ticket and the payment method.
Please check which refund method will be used from the following URL.
http://eplus.jp/refund1/

[Contact] e-plus: http://eplus.jp/qa/