GOOD ON THE REEL

GOOD ON THE REEL Club Quatro Tour "GOOD ON THE REEL presents HAVE A" GOOD "NIGHT vol.91-94-Hand and Band-" Information on cancellation

Thank you very much for your continued support of GOOD ON THE REEL.

Regarding all performances of "GOOD ON THE REEL presents HAVE A" GOOD "NIGHT vol.91 ~ 94 ~ Hand and Band ~", which was scheduled to be held on the following schedule, we have decided to cancel the event with the first consideration of the spread of COVID-19 infection and the health and safety of our customers.

◆Saturday, July 4, 2020 Umeda CLUB QUATTRO

◆Sunday, July 12, 2020 Nagoya CLUB QUATTRO

◆July 15 (Wed) and 16 (Thursday), 2020 Shibuya CLUB QUATTRO

We apologize for any inconvenience this may cause to those who are looking forward to the performance. All members and staff will consider alternative services. Thank you very much for your understanding.

Regarding the refund of tickets purchased in advance, we will respond as follows, so please check each one.

Refundable

●Tickets only 4,000 yen (tax included)

●EP "Hands and Hands" First Edition Bundle Ticket 7,300 yen (tax included)

●EP "Hand and Hand" Normal board bundle ticket 5,500 yen (tax included)

In addition, a bundle ticket with the EP "Hands and Hands" which was postponed to June 17 (Wednesday).

●EP "Hands and Hands" First Edition Bundle Ticket 7,300 yen (tax included)

●EP "Hand and Hand" Normal board bundle ticket 5,500 yen (tax included)

For customers who have purchased the CD, the CD purchase fee will also be refunded / canceled.

For customers who have already purchased the above bundle tickets, a special site will be opened in UNIVERSAL MUSIC SOTRE at a later date.

For those who purchased the "hand and hand" CD released on 6/17 on this special site within the period, we will present the "FC Tour" It is a resident of their room vol.5" 2/28 loft performance, so we will present a studio live CD that we did instead.

We will inform you of how to purchase this CD with benefits by e-mail delivered from U-CONNECT to the bundle ticket refund recipients on May 25th (Monday).

※The purchase of CDs with benefits is limited to those who have applied for bundle tickets. Please note that those who only purchase tickets are not eligible.

※Only those who purchase on the special site are eligible for the award (the password provided in the e-mail sent from U-CONNECT is required to access the special site).

※The above e-mail will be sent to the registered e-mail address when applying for a ticket. Please note that the purchase of CDs with benefits is only applicable to the customer who applied.

※If you did not receive an email from U-CONNECT on 5/25, please contact us by using the inquiry form at the following URL by mid-May 27.

Customers who purchase FC "Room 202" in advance　   https://faq.funity.jp/gotr/

https://www.uconnect-ticket.jp/pages/help for customers who purchase U-CONNECT in advance.

[Refund]

"FFC Room 202" Precedence/U-CONNECT Precedence User"

●FamilyMart deposited

Please issue a ticket at a nearby FamilyMart store during the refund acceptance period, tell the store staff at the cash register counter of the store where the ticket was issued that you would like to refund, and hand the ticket.

Refund period: May 25, 2020 (Monday) 10:00 to June 30, 2020 23:59

Refundable: Ticket price, system usage fee, ticket issuance fee

※Tickets should be issued at the nearest FamilyMart store.

Issue period: From 10:00 on May 25, 2020 to 23:59 on June 29, 2020

※Please note that refunds cannot be made except during the refund period.

※Please note that if you lose your ticket, we will not be able to reissue or refund it. In addition, please note that we will not be able to reissue or refund if the ticket is not issued within the ticketing period.

●Credit card payment

Customers who purchase by credit card do not need to issue tickets at FamilyMart. We will refund you in the form of canceling your credit card payment.

Refundable: Ticket price, system usage fee, ticket issuance fee

A separate e-mail will be sent to confirm the cancellation of payment, so please also check it.

Please note that the payment itself may be canceled depending on the timing of the credit card company's processing procedure, or refunds may be made at a later date once the full amount has been deducted.

For details, please refer to the credit card statement.

"Eplus users"

Refund acceptance: May 25, 2020 (Monday) 10:00 to June 30, 2020 23:59

For details on how to make a refund, please refer to the refund method chart below.

<Refund method confirmation chart> https://eplus.jp/sf/refund1

※Please check your situation while answering questions. You can see the appropriate refund method.