The Birthday × THE GROOVERS

We are pleased to inform you that we have adjusted the transfer schedule for the following performance, which was postponed in consideration of the situation in COVID-19 infection.

[Posted Performance]

『SHIBUYA SPECIAL MATCH』

The Birthday × THE GROOVERS

Tuesday, April 14, 2020　　@ Shibuya CLUB QUATTRO

[Transfer Performance]

『SHIBUYA SPECIAL MATCH』

The Birthday × THE GROOVERS

Wednesday, June 23, 2021　　@ Shibuya CLUB QUATTRO

The purchased tickets can be entered in a transfer performance as they are, so please keep the tickets in a safe place.

※It is likely that the situation will continue to be unpredictable in the future. Please understand and understand that the postponed performance may be postponed or canceled.

※Tickets will be refunded in the following way even for those who are not convenient on the transfer performance date or those who cancel the visit.

<About ticket refunds>
 

■Customers who purchase at Ticket Pia

Please send all tickets to "Ticket Pia" by mail.

[Destination] 1-2-20, Higashi, Shibuya-ku, Tokyo 150-0011 Shibuya First Tower Pia Co., Ltd., LE 3, "The Birthday x THE GROOVERS" Section

When you send your ticket, please return it at the post office by special record mail. Please pay the return fee once. Specific record postal charges (up to 300 yen) are included in the refund amount.

Also, please enclose a memo with the following.

1.Address of the refund destination

2.Name

3.Phone number that can be contacted (If there is a difference between the contents of the memo and the enclosed contents, we may check it by phone.)

4.Unit price of return ticket

5.Number of return tickets

After the ticket arrives, you will receive a refund by registered mail below.

(Ticket price, system usage fee, ticket issuance fee, and return mail price)　

※Refund date: Must arrive by 9/6 (Sun)

Please note that refunds will not be possible after the refund period.

Contact information [email protected]

■Customers purchased through Lawson Tickets

Refund period: From August 21, 2020 (Fri) to September 6, 2020 (Sun)

Refunds will be made at Lawson Ministop store where you picked up your ticket.

Please bring your ticket and apply for a refund from Loppi installed in the Lawson Ministop store.

※Refunds can be accepted even if the store is different at the same convenience store.

※Customers who have received the delivery will be reimbursed at the nearest Lawson store.

＊Click here for refunds on Lawson Tickets → http://l-tike.com/oc/lt/haraimodoshi/

Contact Lawson Ticket Information https://l-tike.com/contact/

■Customers who purchase e-plus

Refund period: From August 21, 2020 (Fri) to September 6, 2020 (Sun)

The refund method depends on how you receive the ticket and the payment method.

For details on how to refund, please refer to the refund method chart below.

<Change of performance/refund method confirmation chart> http://eplus.jp/page/eplus/refund2/index.html

Check your situation while answering questions. You can see the appropriate refund method.

Contact e+ Customer Support Page https://eplus.jp/refund2-toiawase/

■Customers who purchase at THE GROOVERS live venue

Refunds will be accepted at Shibuya Club Quattro in one of the following ways:

[1 Refunds at Shibuya Club Quatro Store]

Refund period: Until Monday, August 31

Please inform us of the date and time of your visit by phone in advance.

Shibuya Club Quatro: 03-3477-8750 <Business hours from 12:00 to 18:00>

[2 Mailing to Shibuya Club Quattro-Refund by bank transfer]

Refund period: Please send it by mail by August 31 (Mon).

<Method of mailing> Please send it by post office special record mail.

※Please note that the undelivered accident in the ordinary mail cannot take responsibility.

<mail address> 4/14SHIBUYA SPECIAL MATCH Refund Section, Shibuya Club Quatro, 32-13-4, Udagawa-cho, Shibuya-ku, Tokyo 150-0042, Japan

※Please be sure to specify your name and address on the back of the envelope.

<Please enclose a memo with the following contents when mailing the ticket>

・Name (in both kanji and katakana)

・Contact information (phone number, address)

・Bank name / 2) Branch name (both kanji / kana), 3) Branch number / 4) Account type / 5) Account number / 6) Account name (both kanji / kana)

・Number of mail tickets

<Refund method> Ticket price + Special Record postage of ¥ 244 will be refunded sequentially from 9/7 (Monday) by bank transfer.

※Only unused tickets with stubs are eligible for refund.

※We will not be able to respond to lost tickets.

※Please note that applications will not be accepted after the application period.