SA

SA "FABULOUS OPERATION-Pecan Rocky Road-"

April 29, 2020 (Wednesday/holiday) Shibuya CLUBQUATTRO performance

Regarding the postponement schedule and refund

We would like to inform you of the postponement schedule and refund of the performance that has been postponed.

If you wish to attend the postponed performance, you will be able to enter your ticket as it is during the postponed performance.

Please keep it in a safe place until the postponed performance date. In addition, refunds will be accepted for those who are not convenient for the postponed performance.

Please check the play guide you purchased below and the purchase method, and apply for a refund by the deadline.

<Delayed schedule and venue >>

April 29, 2021 (Thursday/holiday) Shibuya CLUB QUATTRO

<Ticket Refund >>
For customers who are not convenient for the transfer performance, refunds will be provided by the following method.
Please note that tickets are always required for refunds, so please keep them in a safe place so that you do not lose them. Please note that refund comes to exclude the ticket which is in state that a stub was cut.

※In some play guides, refunds can be made even for unissued tickets. For details, please refer to the refund details of each play guide.

※Tickets for the 2020/4/29 (Wednesday) performance will be valid for the 2020/4/29 (Wednesday) performance.

◎Refund period: July 20, 2020 (Monday) 10:00 to August 9, 2020 (Sunday) 23:59

※Please be sure to follow the above refund period. We will not be able to accept refunds after the deadline.

※Please note that refunds may not be available at some stores on the day.

●Customers who purchased via e-Plus, including SA HP prior

If you have purchased e-plus, please check the following URL.

https://eplus.jp/refund2/

◎Contact e+ (eplus) https://eplus.jp/qa/

◎https://eplus.jp/

●Customers purchased at Ticket Pia

<Customers who have already issued tickets at the store>

Please bring your ticket and apply for a refund at the store where it was issued. (The name of the store you purchased is listed at the bottom left of the ticket.)

Please note that business hours vary according to the purchase stores. 

<Customers who have not yet issued tickets due to Cloak pickup>

If you have selected Cloak pickup and have not been issued yet, please apply for a refund from Cloak's My Page.

Please refer to the following URL for details.

◎Contact http://t.pia.jp/guide/refund.jsp

◎Ticket Pia https://pia.jp/

●Customers purchased through Lawson Tickets

Tickets can be refunded at any convenience store where you picked up.

You can get a refund at Loppi in Lawson Ministop store.

◆For details on how to operate Loppi, please refer to the following URL.

http://l-tike.com/oc/lt/haraimodoshi/

(Note 1) Please note that refunds will not be available for ticket stubs that are missing.

(Note 2) Various fee tickets are required for refunds of external fees other than ticket fees. Please note that if you lose various fee tickets, we will not be able to refund the external fee.

(Note 3) Regarding ticket refunds at night and early morning (around 21:00 to 6:00), we receive cooperation and guidance from the police as a security measure, and cash in the cash register is restricted at night and early morning hours.

Therefore, change may be insufficient at night / early morning and immediately before / immediately after it, so please avoid refunds at night / early morning.

◎Contact Lawson Tickets https://l-tike.com/contact/

◎Lawson Ticket https://l-tike.com

●Customers purchased through LINE Tickets

The refund method will be announced on the LINE talk via the LINE Ticket info account.

What is the LINE Ticket Info account?

The account will always be the account that the customer who has received the purchase and distribution on the LINE ticket will follow.

If you purchase LINE tickets, please be careful not to delete your LINE account, regardless of whether you have issued a ticket.

◎Contact LINE Tickets https://line.me/R/ti/p/%40lineticket_jp

※The official account of LINE is in the inquiry form.

●Customers purchased at the performance venue sales (hand sold) hosted by HOTSTUFF

Please enclose the purchased ticket and a memo stating the details of the account of the refund destination and send it to the following ticket destination.

In that case, please send it by registered mail.

We are not responsible for any accidents that have not arrived at the time of return by ordinary mail.

We will refund you by bank transfer from Hot Staff Promotion later.

The refund amount will be postage (uniform ¥ 404) + ticket price (ticket price).

Please note that the transfer fee at the time of refund will be borne by the customer.

Please note that if a refund is made, the ticket will be collected.

Refunds usually take about one month, but refunds due to cancellation or postponement due to the impact of COVID-19 occur frequently, and due to telework requests from the Governor of Tokyo, etc. There is a delay than usual.

We apologize for any inconvenience, but we appreciate your understanding that it will take some time before the refund.

<Memo contents enclosed when returning the ticket>

1 Bank name and branch name

2 Normal or current type/account number

3 Name of account holder (in katakana)

4 Name of the customer

Contacts for 5 days

6 Number of Purchases

※If you have purchased more than one ticket, please collect the ticket and return it.

※We would appreciate your cooperation so that you can also fill in the bank code and branch code.

※In the case of Japan Post Bank, please include the symbol and number.

〒153-0051 5-26-21 Kamimeguro, Meguro-ku, Tokyo Royal Palace Kamimeguro, 3rd floor

Hot Staff Promotion SA Hand-Selled Ticket Refund Section ※8/9 (Sun) Postmark valid

Please note that items on the face of the card have been tampered with or postmarked out of the deadline will be invalid.