Masaya Matsumuro

[Matsumuro Seiya Live 2020 "The Beginning Bell Ring" Refund Notice

Thank you very much for your continued support of Masaya Matsumuro.

The performance has been canceled Matsumuro Seiya Live 2020 "The Beginning Bell Ring",
I would like to inform you about the refund of the ticket price.

▼Performances eligible for refund
Friday, March 13, 2020 SHIBUYA CLUB QUATTRO
Tuesday, May 12, 2020 SHIBUYA CLUB QUATTRO <Transfer Performance>
Those who have the above performance tickets are eligible.

▼Refund method
The refund period and method vary depending on the play guide you use, so please check the details below.
※Please note that refund procedures will not be possible after the refund period.
※Only unused tickets with stubs will be eligible for refund.

■Customers who purchase e-Plus (including official advances)

Refund period: From 10:00 on April 22, 2020 to 23:59 on May 31, 2020 (Sun)
The refund method depends on how you receive the ticket and the payment method.
For details on how to refund, please refer to the refund method chart below.
<Refund method confirmation chart of performance cancellation> https://eplus.jp/refund1/
Check your situation while answering questions.
You can see the appropriate refund method.
Inquiries e-Plus Information http://eplus.jp/qa

■Customers who purchase tickets at Ticket Pia (including SOGO TOKYO online tickets)

Refund period: From April 22, 2020 (Wednesday) 10:00 to Friday, July 31, 2020 23:59
The procedure differs depending on how the ticket is collected.
After confirming the customer's pick-up method, please use the following URL during the refund acceptance period.
Please proceed to the description page of the refund method.
http://t.pia.jp/guide/refund.html
※The inquiry window over the phone will be closed. When making inquiries, please use the "Frequently Asked Questions" on the help page.
http://t.pia.jp/help/index.jsp

■Customers who purchase with Lawson tickets

Refund period: From 10:00 on April 22, 2020 to 23:59 on May 31, 2020 (Sun)
Refunds will be made at Lawson Ministop store where you picked up your ticket.
Bring your ticket and go through Loppi, which is installed in Lawson Ministop stores.
Please apply for a refund.
Customers who choose to pick up delivery will be reimbursed at the nearest Lawson store.
※Click here for refunds on Lawson Tickets

→http://l-tike.com/oc/lt/haraimodoshi/

※Following the announcement of the declaration of a state of emergency, we have temporarily suspended our response to telephone inquiries.
Inquiries by e-mail https://l-tike.com/contact/

■Customers who purchase through LINE Tickets

Refund period: From 10:00 on April 22, 2020 to 23:59 on May 31, 2020 (Sun)
Regarding refunds, you will receive a separate notification from the LINE Ticket Info talk screen.
Please register the transfer destination within the specified period.
(Please note that refunds will not be available if you do not register within the period.)
In addition, the information will be sent to the holder, not the purchaser of the ticket.
※Please check here for details.
⇒https://help2.line.me/ticketapp/web/categoryId/20005226/pc?lang=ja

We apologize for any inconvenience this may cause to those who have been looking forward to the performance.
Thank you very much for your understanding and cooperation.