UNIDOTS

[UNIDOTS Live Tour 2020 Clear - clear/blur – Information on Transfer Performance Schedules and Ticket Refunds

The performance has been postponed to prevent the spread of COVID-19 infection.

We are pleased to announce that the transfer schedule for the "UNIDOTS Live Tour 2020 Clear -clear/blur -" performance has been decided.

For Osaka and Aichi performances, the schedule will be changed and performances will be held with capacity based on the guidelines from the government. However, for Shibuya CLUB QUATTRO performances in Tokyo, Tokyo, we will strictly adhere to the acceptance rate of the guidelines announced by the government. In this situation, we will judge that it is difficult to hold the event in accordance with the guidelines from the viewpoint of the number of tickets sold in this performance, and we will refund all the audience with a new audience.

For information on new sales of tickets for the Tokyo performance, please refer to [Information on Ticket Sales].

We are very sorry to all those who have purchased tickets for the Tokyo performance, but we appreciate your understanding.

[Posted Performance]                                     　　　　　　  [Transfer Schedule]

June 27 (Sat.) Shibuya CLUB QUATTRO (Tokyo) →      November 7 (Sat.) Shibuya CLUB QUATTRO (Tokyo) Audience / Delivery Live

[Refund Period] From 10:00 on October 5, 2020 to 23:59 on October 14, 2020 (Wednesday)

The refund method differs depending on the place of purchase, so be careful not to make any mistakes.

Please note that refunds will not be possible after the refund period has passed.

※Please keep the ticket stub without disconnecting it. Please note that if you disconnect the stub, you will not be able to get a refund.

▼Customers who purchase e-plus

From the URL below, select "No" in "Q. Did you receive the ticket?"

●Those who apply for a performance in Osaka and Aichi

From the URL of the "Refund Application Acceptance Form" attached to the postpone/change notice email sent from e-Plus

Please contact us by the deadline.
[Refund method details]　https://eplus.jp/refund2/

●Those who are applying for a Tokyo performance

[Refund method details]　https://eplus.jp/refund1/

http://eplus.jp/qa/

▼Customers who purchase with Lawson tickets

[Refund Period] From 10:00 on October 5, 2020 to 23:59 on October 14, 2020 (Wednesday)

Tickets can be refunded at any convenience store where you picked up.

Refund procedures should be made at Loppi in Lawson Ministop store.

◆For details on how to operate Loppi, please refer to the following URL.

http://l-tike.com/oc/lt/haraimodoshi/

(Note 1) Please note that refunds will not be available for ticket stubs that are missing.

(Note 2) Various fee tickets are required for refunds of fees other than ticket fees. Please note that we will not be able to refund the fee if you lose various fee tickets.

(Note 3) Regarding ticket refunds at night and early morning (around 21:00 to 6:00), we receive cooperation and guidance from the police as a security measure, and cash in the cash register is restricted at night and early morning hours.

　Therefore, change may be insufficient at night / early morning and immediately before / immediately after it.

　Please avoid refunds at night or early in the morning.

[Contact by e-mail]

https://faq.l-tike.com/contact/0026/0136/

▼Customers who purchase tickets at Ticket Pia

[Refund Period] From 10:00 on October 5, 2020 to 23:59 on October 14, 2020 (Wednesday)

■Method of refund

The refund details vary depending on the method of issuing the ticket.

Please check the following address.

http://t.pia.jp/guide/refund.jsp

Contact

http://t.pia.jp/help/index.jsp

▼Customers who purchase Yahoo! Tickets

[Refund Period] From 10:00 on October 5, 2020 to 23:59 on October 14, 2020 (Wednesday)

Method of refund

During the refund period, bring it to the convenience store where you issued the ticket for the target performance.

At the store cash register, please inform us that the refund will be due to cancellation of the performance, and present the ticket.

We will refund the price in exchange for tickets.

For details, please check the e-mail from the "Ticket Information Center" sent to your registered e-mail address.

◇Ticket Information Center

https://info.y-tickets.jp/info/faq/

▼Customers who purchase LINE TICKET

[Refund Period] From 10:00 on October 5, 2020 to 23:59 on October 14, 2020 (Wednesday)

From the "LINE Ticket info" account, to customers who have tickets (not purchasers) LINE.

I will guide you through the talk.

※For details, please refer to the following URL.

https://help2.line.me/ticketapp/web/categoryId/20005226/pc?lang=ja

Contact　

LINE Tickets https://line.me/R/ti/p/%40lineticket_jp

※The official account of LINE is in the inquiry form.

Please contact us from "Question in Talk" at the bottom of your account.

This time, the transfer performance schedule and refund information has been delayed, and I am very sorry.

Thank you very much for your understanding.

October 2, 2020

UNIDOTS

little oasis

COVID-19 infection Countermeasures (from the Cabinet Secretariat website)
https://corona.go.jp/