Setbacks and humans

Thank you very much for your continued support of the setbacks and human beings.

In consideration of the prevention, spread prevention, spread prevention, and safety aspects of COVID-19 infection.

As a result of discussions with the members and staff online, we decided to postpone the event.

I wish you all the best for the recovery of the infected people and your safety.

I'm looking forward to seeing you again and again!
 
Setbacks and human members
All staff of Sputnik Lab Co., Ltd.

<Deferred performance schedule> 2020/05/27 (Wed.) ⇒ <Transfer performance schedule> 2020/07/31 (Fri.)

※Tickets will be valid for visitors to the transfer performance.

Tickets will be refunded to customers who cannot attend the transfer performance.

<Refund method>

Refunds will be made at the play guide you purchased. Please check the details below and apply within the refund period.

Please note that refunds will not be possible if the ticket is lost after the refund period.

●<Ticket Pia> Customers who purchased the product.

The procedure differs depending on how the ticket is collected.

Please check your pick-up method and proceed to the appropriate refund method description page from the following URL.

[Refund Period] Friday, May 15 10:00 to Friday, May 29 23:59

Contact http://t.pia.jp/guide/refund.jsp

●<Lawson Ticket> Customers who purchased the product.

Refunds will be made directly at Lawson and Ministop stores where you purchased them.

Please bring your unused tickets and come to the store.

※Customers who have received the delivery will be reimbursed at the nearest Lawson store.

[Refund Period] Friday, May 15 10:00 to Friday, May 29 23:59

Contact https://l-tike.com/oc/lt/haraimodoshi/

●<e+ (eplus> Customers who purchased the product.

・If you receive Seven-Eleven / FamilyMart, please make a refund procedure at the store where you received it.

・If you have received the delivery, please send the ticket to E-Plus by specified record mail.

・For details, please refer to the chart below.

[Refund Period] Friday, May 15 10:00 to Friday, May 29 23:59

[Refund method confirmation chart] https://eplus.jp/refund2/

Contact https://eplus.jp/qa/

●Customers who purchase hand-selled tickets and wish to refund *5/27 Shibuya Club Quatro performance only

Please mail your ticket to us during the application period.
Please enclose the "Ticket Original Ticket" and "Memo with the details of the account of the refund destination" and return it.

 
※A note describing the details of the account to be refunded.
1.Bank name/branch name 2 Normal or current type　／Account number 3. Name of account holder (in katakana) 4. Your name 5. Phone number that can be contacted
 
※Destination

〒160-0022                                                                 
4F, Ezawa Building, 5-10-8 Shinjuku-ku, Shinjuku-ku                                                       
Sputnik Lab Co., Ltd. "5/27 setbacks, humans @ Shibuya Club Quatro Performance" Return Section

Contact [email protected]

As part of our efforts to prevent infection in COVID-19, we have temporarily suspended our telephone inquiries.
If you have any questions, please contact the above address.
Please note that it may take some time to reply.

[Refund period: until May 26 (Tuesday) must arrive]

＊Please be sure to follow the refund deadline. Please note that refunds will not be possible after the due date.
 
Sputnik Lab Co., Ltd.