climbgrow

Announcement of postponement schedule and refund details

We are pleased to announce that the postponement schedule and refund details of the climbgrow "CULTURE" Release Tour, which has been postponed to prevent the spread of new coronavirus infection, have been decided.

Postponement Schedule
・Chiba LOOK…5/26 (Tue) OPEN 18:30 / START 19:00
→ 10/9 (Fri) OPEN 18:30 / START 19:00
・Sendai enn 2nd…5/28 (Thu) OPEN 18:30 / START 19:00
→ 10/12 (Mon) OPEN18:30 / START19:00
・Sapporo BESSIE HALL…5/30 (Sat) OPEN 17:30 / START 18:00
→ 10/14 (Wednesday) OPEN 18:30 / START 19:00
・Kobe Taiyo and Tiger…6/2 (Tue) OPEN 18:30 / START 19:00
→ 11/16 (Mon) OPEN 18:30 / START 19:00
・Takamatsu DIME…6/3 (Wednesday) OPEN 18:30 / START 19:00
→ 11/17 (Tue) OPEN 18:30 / START 19:00
・Kyoto MUSE…6/9 (Tue) OPEN 18:30 / START 19:00
→ 11/11 (Wednesday) OPEN 18:30 / START 19:00
・Shizuoka UMBER…6/13 (Sat) OPEN 17:30 / START 18:00
→ 11/3 (Tuesday/holiday) OPEN 17:30 / START 18:00
・Mito LIGHT HOUSE…6/14 (Sun) OPEN 17:30 / START 18:00
→ 11/2 (Mon) OPEN 18:30 / START 19:00
・Shiga B-FLAT…6/20 (Sat) OPEN 17:30 / START 18:00
→ 11/7 (Sat) OPEN 17:30 / START 18:00
・Shibuya CLUB QUATTRO…6/24 (Wednesday) OPEN 18:00 / START 19:00
→ 11/24 (Tue) OPEN 18:00 / START 19:00
・Fukuoka Queblick…6/26 (Fri) OPEN 18:30 / START 19:00
→ 11/19 (Thursday) OPEN 18:30 / START 19:00
・Oita club SPOT…6/27 (Sat) OPEN 17:30 / START 18:00
→ 11/20 (Fri) OPEN 18:30 / START 19:00
・Nagoya CLUB QUATTRO…7/2 (Thu) OPEN 18:00 / START 19:00
→ 12/14 (Mon) OPEN 18:00 / START 19:00
・Umeda CLUB QUATTRO…7/7 (Tue) OPEN 18:00 / START 19:00
→ 12/21 (Mon) OPEN 18:00 / START 19:00

※Opening hours and opening hours are subject to change. Please note that time is different from your ticket.
※Your ticket is valid as it is, including the admission reference number.
※Tickets without stubs are not allowed to enter. Please keep it in a safe place until the performance day.

Refund details
Unfortunately, if you are unable to attend the postponed performance, we will accept a refund as follows.
The refund method differs depending on the place of purchase. Please check the following items before proceeding.
Please note that refunds will not be accepted after the set period ends.
Each company refund acceptance period: Monday, May 18 10:00 to Sunday, May 31 23:59

■Ticket pia
<Customers who have already issued tickets at the store>
Please bring your ticket and apply for a refund at the store where the ticket was issued (the name of the store you purchased is listed at the bottom left of the ticket).
Please note that business hours vary according to the purchase stores.

<Customers who have not yet issued tickets due to Cloak pickup>
If you have selected Cloak pickup and have not been issued yet, please apply for a refund from Cloak's My Page.

<Customers who receive tickets by delivery>
If you receive a ticket by delivery, please mail the ticket to the Ticket Pia Mail Center within the refund acceptance period.
Please refer to the following URL for details.
http://t.pia.jp/guide/refund.jsp

■Contact Ticket Pia Information http://t.pia.jp/guide/refund.jsp

■Eplus
The refund method differs depending on the payment method of the application, so please refer to the following.
Check how to refund Chart http://eplus.jp/refund2/
Q&A page　　　　http://eplus.jp/qa/

■Lawson ticket
Tickets can be refunded at any convenience store where you picked up.
Refund procedures should be made at Loppi in Lawson Ministop store.
◆For details on how to operate Loppi, please refer to the following URL.
http://l-tike.com/oc/lt/haraimodoshi/
(Note 1) Please note that refunds will not be available for ticket stubs that are missing.
(Note 2) Various fee tickets are required for refunds of external fees other than ticket fees. Please note that if you lose various fee tickets, we will not be able to refund the external fee.
(Note 3) Regarding ticket refunds at night and early morning (around 21:00 to 6:00), we receive cooperation and guidance from the police as a security measure, and cash in the cash register is restricted at night and early morning hours. Therefore, change may be insufficient at night / early morning and immediately before / immediately after it, so please avoid refunds at night / early morning.
Contact Lawson Tickets https://l-tike.com/contact/