TRIPLANE

2020.6.19

The transfer performance has been decided on October 9 (Fri).

Details will be announced at a later date.

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 2020.4.9

Thank you very much for your continued support of TRIPLANE.

The transfer performance schedule is currently being adjusted and it will take some time.
If you wish to refund your ticket at this time, we will make a refund first.

Please check the refund method below and proceed with the procedure.

Depending on the venue, the schedule cannot be adjusted.
It may be a different venue or may be canceled. Thank you for your understanding.

The schedule of the transfer performance will be announced on the official website as soon as it is ready.
After the transfer performance is decided, the refund period will be set again. For customers who can wait, please contact us.
I am very sorry, but please wait for a while until the announcement of the transfer performance.

I wish you all the best possible recovery of the infected people and your safety.

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<About ticket refunds>
For customers who wish to refund their tickets at this time, please contact us.
Please check the refund method below and proceed with the procedure.
The refund method and refund period vary depending on the place of purchase.

[Refund period: 6/5 (Fri) 10:00 to 7/31 (Fri) 23:59]

■Customers who purchase in advance of fan club/official HP prior
You will need to issue a ticket for the refund. Please bring your ticket during the refund period.
Please apply for a refund at the store where the ticket was issued (the name of the store you purchased is listed at the bottom left of the ticket).

<Person before ticket issuance>
◎Those who have chosen to pick up with "Seven-Eleven"
Ticket issuance deadline is up to +3 months from the originally scheduled performance date.
Please note that after that, tickets will be issued only at "Pia Store".
※Refunds cannot be accepted on the day of ticketing at "Seven-Eleven". Please come to the store after 10:00 AM the day after the ticket is issued.
※If you are planning to attend the transfer performance, the above ticketing deadline will be applied. If you issue a ticket at "Seven-Eleven", please issue it by the deadline.

◎Those who have chosen to pick up at FamilyMart
There is no deadline for issuing tickets.

<Those who have already issued a ticket>
Please refer to the following URL for details.
http://t.pia.jp/guide/refund02.jsp

■Customers who purchase at Ticket Pia
Refund method: Please refer to http://t.pia.jp/guide/refund.jsp.   
Contact http://t.pia.jp/help/index.jsp

■Customers who purchase Lawson tickets (excluding Morioka the five morioka performances)
Refund method: Please refer to https://l-tike.com/oc/lt/haraimodoshi/.    
Contact https://l-tike.com/contact/

■Customers who purchase via e+
Refund method: Please refer to https://eplus.jp/sf/refund2.    
Contact http://support.eplus.jp/

■Customers who purchase via LINE TICKET
Refund method: https://help2.line.me/ticketapp/web/categoryId/20005226/pc?lang=ja
　　　　　The information will be sent to the ticket holder, not the buyer.
　　　　　Please register the transfer destination within the specified period.
　　　　　(Please note that refunds will not be available if you do not register within the period.)
Contact Please ask questions from the "Question in Talk" button from the "LINE Ticket Info" talk screen.

■Customers purchased with Seven-Tickets
I'll refund you at Seven-Eleven for which the ticket was issued.
Please bring your ticket within the refund acceptance period and come to the store.
For details, please refer to the following URL.
http: //7ticket.jp/go/i000007
Contact Seven Ticket Call Center
TEL： 0077-787-711（8:00～23:00）

■Customers who purchase at the Sunday Ticket Center (Nagoya performance only)
[Refund period] ： Friday, July 31, 2020 <Must arrive>
Please specify your name, address, telephone number, and number of enclosed tickets to the address below.
Please enclose a ticket that does not have a stub and return it by "Simple Registered Mail".
※We are not responsible for any accidents that have not arrived if sent outside of the specified method.

<Return address> 461-8522 (please include postal code only) Sunday Folk Promotion
“4/12 TRIPLANE Refund” Section
As soon as you are ready, we will refund you by registered mail, so please wait for a while.
Also, please note that the refund will be made to the address and name registered at the time of purchase.
If you do not receive a refund in late August, please contact the following.

Contact Sunday Folk Promotion 052-320-9100 (12:00-16:00 all day)

■Customers who purchase at Coop Sapporo Home Delivery System Todock
Refund method: We will inform you on the "Todock Delivery Form" after 6/8 (Mon). Please return the ticket to the delivery representative by 7/31 (Fri).
Contact Todock call 0120-502-112

■Customers who purchase hand-selled tickets at the live venue
3/29 Morioka the five Morioka Lawson Tickets
[Ticket return period] Friday, July 31, 2020 <Must arrive>
During the ticket return period, specify your name, address, telephone number, number of enclosed tickets, and account number for refunds to the following address.
Please enclose a ticket that does not have a stub and return it by "Simple Registered Mail".
※We are not responsible for any accidents that have not arrived if sent other than the specified method.

<Return address>
〒064-0809 Chuo-ku, Sapporo-shi
14-1-14, Minami-9-jonishi
Ukiunsha Co., Ltd.
"TRIPLANE" Ticket Refund Section

<Refund amount>
Only the ticket price will be available.

<Things to be sent>
１： Ticket at hand (If there is no stub part on the right is invalid)
２： Contact Memo with the necessary information
　　・Name
　　・Address
　　・Phone number that can be contacted during the day
　　・Number of tickets enclosed
　　・Deposit account number / financial institution name at the time of refund

※Tickets can only be refunded.
※[Ticket return period] We cannot accept return of tickets other than tickets.
※The refund method is only for bank transfer.
※Please note that refunds may take up to one month from the end of the return acceptance period due to the procedure.
※Please note that if a refund is made, the ticket will be collected.
※Please note that items on the face of the card have been tampered with or postmarked out of the deadline will be invalid.

Contact [email protected]