LEARNERS

[News about LEARNERS Nagoya and Osaka Performances]

In response to the outbreak of COVID-19 infection,
As a result of discussions regarding the holding of the performance, the Company decided to hold the performance.
At this time, it will be held as scheduled.

For those who are planning to visit, please contact us.
Thorough cough etiquette, hand washing, gargle, wearing a mask, etc.
If there is any change in physical condition even if it is mild, please refrain from visiting the venue itself.
Please cooperate with the prevention of infection and the spread of infection by yourself.

This time, we understand that some customers will give up their visit at their own discretion.
As a special case, we will refund the ticket price to applicants.

Refunds will be accepted at each play guide on the following schedule.
From 10:00 on March 1, 2020 to Wednesday, March 4, 2020
※The end time of Wednesday, March 4, 2020 varies depending on the play guide.
Please check the details of the target play guide carefully before proceeding.

Please refer to the following for details.
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◆Customers purchased at Ticket Pia
The refund method differs depending on the ticket pickup method and payment method.
We will inform you on the Ticket Pia website, so please check the details below.
http://t.pia.jp/guide/refund.jsp
■Contact Ticket Pia Information
TEL： 0570-02-9111（10:00～18:00）

◆Customers purchased through Lawson Tickets
We will refund the ticket fee in cash at Lawson Ministop store where you purchased the ticket.
A ticket for the target performance will be required for refunds, so be sure to bring it with you.
For details on how to refund, please refer to the following URL.
http://l-tike.com/oc/lt/haraimodoshi/
■Contact Lawson ticket
TEL： 0570-000-777（10:00～18:00）

◆Customers who purchased via e+ (e+)
Tickets will only be returned to ePlus. (Refunds cannot be made at convenience stores.)
▼In the case of paper tickets
Refunds will be made upon returning tickets to e+ (eplus).
Only unused tickets with stubs will be eligible for refund.
If you see a performance or do not have a stub, you will not be able to refund it even if you return it.
Thank you for your understanding.
Please check the refund details from the URL below and return it within the period (postmark valid).
https://eplus.jp/sf/refund2/b-type
If you have not received a ticket, please refer to the following URL for details.
https://eplus.jp/sf/refund2/question4
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▼In the case of smachike
You will need to apply for a refund from the e+ form.
Only unused tickets that have not been operated will be eligible for refund.
If you watch the performance or if the operation is being performed, you will not be able to refund even if you apply.
Thank you for your understanding.
■Contact e+ (e+) Customer support
http://eplus.jp/qa/

■Attention
Only tickets that have not been entered (without stubs) are eligible.
Please note that refunds other than the above will not be accepted.
Also, please note that refunds will not be possible after ticket damage, loss, etc. or after the refund period.

■If you have any questions about the refund, please contact the following within the application period.
GREENS： 06-6882-1224 (weekdays from 11:00 to 19:00)