Cancellation of performance
2020.07.02 THU.
SPiCYSOL
SPiCYSOL TOUR 2020"FREE&EASY"
Thank you very much for your continued support of SPiCYSOL.
With the expansion of COVID-19 infection, we have decided that further self-restraint is necessary in view of the safety of the visitors and all the parties involved in the live show in this situation. We will cancel all performances including "SPiCYSOL TOUR 2020"FREE &EASY" until May, and we will refund all tickets.
We would like to express our deepest apology to our customers who have been looking forward to the performance. All members and staff have been preparing for the resumption while expanding infection prevention measures, but we appreciate your understanding that this was a disappointing announcement.
※For details on how to refund tickets, please refer to the bottom of the page.
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[KENNY Comment]
This time, due to the impact of the new coronavirus infection, we have to cancel all tours and the event on July 3 (Wave Day), which we valued very much.
I feel that my activities have stopped, and above all, it's hardest to be deprived of places where I can connect directly with everyone. But now I have no choice but to look forward. Now that there is no prospect of when it will end, the whole team, including the members, answered that it would be different to make the fans wait strangely by saying that it would be a transfer many times.
So, I would like to stop everything I had planned so far, look at the situation, and create a new moment to share music with everyone.
Thank you very much for your support. Now that there is no live performance, I still have a moment when I am exhausted, but everyone said "I bought an album" or "The best new song!" I'm encouraged every time I say, " I feel like I can't lose.
I wish I could give back to everyone with more sound.
First of all, what we can do now is to publish music videos and distribute live sound sources in a hurry.
We will continue to deliver sound this year, so we look forward to your continued support for SPiCYSOL.
KENNY
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Advance sale ¥4,200
※Preschool children are not allowed to enter.
[Information on ticket refunds]
We will refund your ticket as follows.
The date and time of refund acceptance and the method of refund will vary depending on the play guide you purchased, so please check the following contents and make sure that you do not make a mistake.
※After the refund deadline, refund procedures will not be possible. Thank you for your understanding.
※Refunds will be made only to the person who purchased the product.
※Please note that a stub cannot refund the separated ticket.
■Customers who purchased at ePlus
Refund period: Thursday, May 21, 2020 10:00 to May 31, 2020 (Sunday) 23:59
The refund method depends on how you receive the ticket and the payment method.
For details on how to refund, please refer to the refund method chart below.
<Refund method confirmation chart of performance cancellation>
http://eplus.jp/refund1/
Check your situation while answering questions. You can see the appropriate refund method.
<Persons whose payment method is other than credit card>
We will refund the price using "Wellnet Remittance Service".
Once the procedure is possible, we will send you an email from ePlus, please wait for a while.
In addition, we will send you the e-mail of "Refund Procedure Start" as soon as it is ready.
Due to the impact of COVID-19, information on procedures is very crowded.
[within 2 months from the start date of refund] We will send you an e-mail with you.
※You can check the procedure here. → https://eplus.jp/sf/refund1/w-type
Contact http://support.eplus.jp/
■Customers who purchased through Lawson Tickets
Refund period: Thursday, May 21, 2020 10:00 to May 31, 2020 (Sunday) 23:59
You will have your ticket and various fee tickets and will be refunded at your local Lawson Ministop store.
※If you have not issued a ticket, please use your reservation number during the refund period to complete the ticket issuance procedure.
Sorry to trouble you, but please bring your ticket to Lawson Ministop store within the above refund period.
Please apply for a refund from Loppi.
＊Click here for search of Lawson stores → http://store.lawson.co.jp/
＊Click here for a ministop store search → https://shop.ministop.co.jp/ms/
＊Click here for refunds on Lawson tickets → http://l-tike.com/oc/lt/haraimodoshi/
[About various fee tickets]
Various fees will be refunded. Refunds apply to advance service fees, over-the-counter ticketing fees, and system usage fees. (Delivery fees are not eligible for refunds.)
At the time of refund, various fee tickets handed along with the ticket are required.
If a ticket or any fee ticket has been lost or destroyed, the ticket will be issued.
Please note that refunds are not available at all.
Contact https://l-tike.com/contact/
■Customers who purchased through LINE Tickets
Refund period: Thursday, May 21, 2020 10:00 to May 31, 2020 (Sunday) 23:59
Refund: https://help2.line.me/ticketapp/web/categoryId/20005226/sp?lang=ja
●The refund method will be announced on the LINE talk via the LINE Ticket info official account.
●Various fees will also be refunded for advance service fees and system usage fees.
Contact LINE Ticket Official Account https://line.me/R/ti/p/%40lineticket_jp Please add friends and ask questions in the talk.
■Customers who purchased at Ticket Pia
Refund period: Thursday, May 21, 2020 10:00 to May 31, 2020 (Sunday) 23:59
The refund method depends on the method of receiving the ticket and the payment method.
Please check the refund method from the following URL.
⇒http://t.pia.jp/guide/refund.html
Contact http://t.pia.jp/info/info-200407.html