Marie Ueda

Marie Ueda LIVE TOUR 2020 [HEARTBREAKER] Announcement of refunds for all performances (Updated September 24 (Thursday))

Thank you very much for your continued support of Marie Ueda.

The Marie Ueda LIVE TOUR 2020 [HEARTBREAKER] scheduled for September has been adjusted for the holding of postponed performances in consideration of COVID-19 infection measures and requests from local governments. However, due to changes in the capacity of each venue based on the guidelines for reopening live houses nationwide, it is difficult for all customers who have tickets to enter at this time, and the ticket price for all performances will be refunded once.

Regarding the transfer performance, we will continue to consider the situation and will inform you if there is a prospect of holding it.
We apologize for any inconvenience this may cause to those who are looking forward to the performance. Thank you very much.

Last but not least, I wish you all the earliest possible recovery of the infected people and the safety of those who are working to improve the situation.

Marie Ueda staff


[Refund]
The refund method differs depending on the place of purchase, so please check the following items before proceeding.
※Please note that refunds will not be possible after the refund period has expired.

●[Arkyard +] Customers who purchase tickets
[Refund period] ： September 25, 2020 (Fri) 10:00 to November 4, 2020 (Wed)

After confirming the address of the mailing address, we will refund it by mail of "Payment Certificate".
Details of the procedure will be announced in the e-mail magazine sent from Marie Ueda OFFICIAL FANCLUB [Haniwa +].
If you do not receive the e-mail as of October 1 (Thursday), please check the spam mail folder, etc., and contact the following.

・Contact Marie Ueda OFFICIAL FUNCLUB [Haniwa +] http://uedamarie.com/hakoniwaplus/contact.html

●Customers who purchase tickets at Lawson Tickets
[Refund period] ： September 25, 2020 (Fri) 10:00 to October 25, 2020 23:59

Please operate the nearby Lawson Ministop store Loppi, issue a refund ticket, and then apply for a refund at Loppi again.
For details on how to refund, please refer to the "Refund Method" below.
[Refund method] ： http://l-tike.com/oc/lt/haraimodoshi/

[About various fee tickets]
Various fees will be refunded. Please bring your refund ticket and various fee tickets together. (Delivery fees are not eligible for refunds.)
Please note that refunds cannot be made if refund tickets or various fee tickets are lost or destroyed.

・Contact Lawson Tickets https://l-tike.com/contact/

●Customers who purchase tickets at LINE TICKET
[Refund period] ： September 25, 2020 (Fri) 10:00 to October 25, 2020 23:59

As for the refund method, we will send information about refunds to customers who have tickets (not purchasers) from the official account of LINE Ticket info.
For details on how to refund, please refer to the "Refund Method" below.
[Refund method] ： https://help2.line.me/ticketapp/web/categoryId/20005226/sp?lang=ja

・Contact LINE Tickets https://line.me/R/ti/p/%40lineticket_jp
Press the "Question in Talk" button at the bottom of the talk screen of the "LINE Ticket" official account to enter and send the inquiry details.

●Customers who purchase at Ticket Pia
[Refund period] ： September 25, 2020 (Fri) 10:00 to October 25, 2020 23:59

The refund method depends on how you receive the ticket and the payment method.
For details on how to refund, please refer to the "Refund Method" below.
[Refund method] ： http://t.pia.jp/guide/refund.html

・Contact Ticket Pia http://t.pia.jp/help/

●Customers who purchase tickets at ePlus
[Refund period] ： September 25, 2020 (Fri) 10:00 to October 25, 2020 23:59

The refund method depends on how you receive the ticket and the payment method.
For details on how to refund, please refer to the "Refund Confirmation Chart" below.
[Refund confirmation chart] ： https://eplus.jp/sf/refund1

・Contact http://support.eplus.jp/

●Customers who purchase tickets at the Sunday Ticket Center (SFP MAG member)

Tickets are not sent out, so no procedures are required.
Refunds will be made by registered mail by October. Please wait a moment.
※Please note that the refund will be made to the address and name registered at the time of purchase.
※If you do not receive it by November, please contact the following.

・Contact 052-320-9100 (all day from 12:00 to 16:00)