vivid undress

【vivid undress】 October 5 (Mon) Shibuya QUATTRO cancellation and ticket refund information

Thank you very much for your continued support of the vivid undress.
Regarding the "Transformation Complex TOUR" performance scheduled to be held at Shibuya CLUB QUATTRO on October 5 (Monday), from the viewpoint of preventing COVID-19 infection, we decided to cancel the event with the safety of our customers first.

We sincerely apologize for any inconvenience this may cause to our customers who have been looking forward to this performance, which has been postponed to the postponement.

In addition, due to the cancellation of the performance, acoustic live will be distributed on YouTube for free on October 5 (Monday) at Shibuya CLUB QUATTRO (with coins in Super Chat).

Details such as URLs will be announced on the official website at a later date (http://www.vividundress.com/).

Please take a look.

[Canceled]

vivid undress presents Transformation Complex TOUR-What I wanted to meet at QUATTRO-[Alternative Performance]

Schedule Monday, October 5, 2020

Venue: Shibuya CLUB QUATTRO

Please check the following and apply for a refund in the play guide you purchased.

※Customers who have a ticket for March 21, which has already been canceled, are also eligible.

▼Information on how to refund tickets▼

Refund period: September 19 (Sat)-October 11 (Sun), 2020

※Reception start and end times vary depending on the play guide. For more information, please contact the following URL.

※Please note that refund becomes inapplicable in any reason about the ticket that the stub part of the ticket is picked off.

※If you purchase LINE tickets, please be careful not to delete your LINE account, regardless of whether you have issued a ticket.

[Customers who purchase at Ticket Pia]

●Customers who have tickets for the 3/21st (Sat) performance

Due to circumstances, refunds cannot be made at convenience stores.

Please return the ticket to the address below by "Simple registered mail", "Courier service", "Specific record mail" by 10/11 (Sun).
At the time of return, refunds will be made sequentially by registered mail after the refund period to the address indicated in the memo enclosed memo.

※Please note that refunds will not be possible after the refund acceptance period.

<Must arrive date>

　2020/10/11 (Sun)

<Return address>
　〒150-0011 Shibuya First Tower 4F, 1-2-20 Higashi, Shibuya-ku, Tokyo
　Part of Live Entertainment, Pia Co., Ltd. to "3/21 (Sat) vivid undress/Refund Reception"

<Required items at the time of return>
　Please be sure to enclose a memo with the following contents when returning the ticket.
　1.Address of the refund destination
　2.Name
　3.Phone number that can be contacted (If there is a difference between the contents of the memo and the enclosed contents, we may check it by phone.)
　4.Unit price of return ticket
　5.Number of return tickets

<Notes on Return>
　Please be sure to put in the ticket and return it. Please note that cannot refund it by the sending only for memos.

●Customers who have tickets for the 10/5 (Mon) performance

<Customers who have already issued tickets at the store>

Please bring your ticket and apply for a refund at the store where the ticket was issued.

(The name of the store you purchased is listed at the bottom left of the ticket.)
Please note that business hours vary according to the purchase stores.  

<Customers who have not yet issued tickets due to Cloak pickup>

If you have selected Cloak pickup and have not been issued yet, please apply for a refund from Cloak's My Page.  

<Customers who receive tickets by delivery>
If you receive a ticket by delivery, please mail the ticket to the Ticket Pia Mail Center within the refund acceptance period.  

Please refer to the following URL for details.

http://t.pia.jp/guide/refund.jsp

Contact Ticket Pia http://t.pia.jp/guide/refund.jsp

[Customers who purchase via e+ (e+)]

The refund method differs depending on the payment method of the application, so please refer to the following.

Refund method confirmation chart: http://eplus.jp/refund1/

e+ (e+) Q&A page: http://eplus.jp/qa/

[Purchased by Lawson Ticket Customers Purchased by Customers]

Tickets can be refunded at any convenience store where you picked up.

Refund procedures should be made at Loppi in Lawson Ministop store.

◆For details on how to operate Loppi, please refer to the following URL.

http://l-tike.com/oc/lt/haraimodoshi/

(Note 1) Please note that refunds will not be available for ticket stubs that are missing.

(Note 2) Various fee tickets are required for refunds of external fees other than ticket fees. If various fee tickets are lost, please contact us.

Please note that we will not be able to refund the external fees.

(Note 3) Regarding ticket refunds at night and early morning (around 21:00 to 6:00), we received cooperation requests and guidance from the police as a security measure.

Cash in cash registers is restricted at night and early morning hours.

　Therefore, change may be insufficient at night / early morning and immediately before / immediately after it.

　Please avoid refunds at night or early in the morning.

Contact Lawson Tickets https://faq.l-tike.com/

[Purchased by LINE Ticket]

The refund method will be announced on the LINE talk via the LINE Ticket info account.

What is the LINE Ticket Info account?

…The account will always be the account that the customer who has received the purchase and distribution on the LINE ticket will follow.

If you purchase LINE tickets, please be careful not to delete your LINE account, regardless of whether you have issued a ticket.

Contact LINE Tickets https://line.me/R/ti/p/%40lineticket_jp

[Customers who have tickets purchased at the live venue]

Please enclose the purchased ticket and a memo stating the details of the account of the refund destination and send it to the following ticket destination.

In that case, please send it by registered mail.

We are not responsible for any accidents that have not arrived at the time of return by ordinary mail.

We will refund you by bank transfer from Hot Staff Promotion later.

The refund amount will be postage (uniform ¥ 404) + ticket price (ticket price).

Please note that the transfer fee at the time of refund will be borne by the customer.

Please note that if a refund is made, the ticket will be collected.

The refund usually takes about one month, but due to the impact of COVID-19.

There are many refunds due to cancellations and postponements, resulting in more delays than usual.

We apologize for any inconvenience, but we appreciate your understanding that it will take some time before the refund.

  <Memo contents enclosed when returning the ticket>

  1 Bank name and branch name

  2 Normal or current type/account number

  3 Name of account holder (in katakana)

  4 Name of the customer

  Contacts for 5 days

6 Number of Purchases

※If you have purchased more than one ticket, please collect the ticket and return it.

  ※We would appreciate your cooperation so that you can also fill in the bank code and branch code.

※In the case of Japan Post Bank, please include the symbol and number.

〒153-0051

5-26-21, Kamimeguro, Meguro-ku, Tokyo

Royal Palace Kamimeguro 3rd floor

Hot Staff Promotion Co., Ltd.

10/5 (Mon) vivid undress Hand-selled Ticket Refund Section

※October Sunday, October 11, 2020 Postmark valid

Please note that items on the face of the card have been tampered with or postmarked out of the deadline will be invalid.