Anna Takeuchi

1st ALBUM Release BAND Tour 『MATOUSIC』

Thank you very much for your continued support of Anna Takeuchi.

Takeuchi Anna 1st ALBUM Release BAND Tour "MATOUSIC", which has been postponed to prevent the spread of COVID-19 infection, has been announced today. In light of various circumstances, it has been decided that all performance bands will be performed from solo formation.

November 11 (Wednesday) Nagoya SPADE BOX (18:30/19:00)     ※Saturday, May 16 Transfer Performance

Nov. 12 Umeda TRAD (18:30/19:00)                  ※May 23 (Sat) Transfer Performance

November 16 (Mon.) Shibuya CLUB QUATTRO (18:30/19:00)     ※May 17 (Sun) Transfer Performance

◆All tickets will be refunded for performances in Nagoya and Shibuya, and tickets will be re-sold (first-come-first-served) for valid capacity.

◆For the Osaka performance, your ticket will be valid as it is, so please keep it in a safe place.

[Mon. 16 Shibuya CLUB QUATTRO refund details]

※The refund method depends on the purchase method. Please check carefully before proceeding.

※Tickets with stubs separated are not eligible for refunds. Please be careful.

※Please note that refunds will not be available at the venue on the day of the performance.

※Please note that refunds may not be available at some stores on the day.

※Please note that applications will not be accepted after the application period.

※We will not be able to respond to lost tickets.

●SMA TICKET (Purchased in advance of the official HP)

Refund period: From October 3 (Sat) 12:00 to Saturday, October 31 23:59

We will send you the details of the refund method to your registered email address.

If you are unable to confirm due to missing e-mails, please contact us below.

Contact SMA TICKET： https://sma-ticket.tstar.jp/inquiry (inquiry form)

※Please fill in the required information on the inquiry form.

●Customers who purchase e+ (e+)

Refund period: Saturday, October 3 12:00-Saturday, October 31 23:59

The refund method differs depending on the payment method of the application, so please refer to the following.

Check how to refund Chart http://eplus.jp/refund1/

Q&A page http://eplus.jp/qa/

●Customers who purchase at Ticket Pia

Refund period: Saturday, October 3 12:00-Saturday, October 31 23:59

<Customers who have already issued tickets at the store>

Please bring your ticket and apply for a refund at the store where the ticket was issued (the name of the store you purchased is listed at the bottom left of the ticket). Please note that business hours vary according to the purchase stores.

<Customers who have not yet issued tickets due to Cloak pickup>

If you have selected Cloak pickup and have not been issued yet, please apply for a refund from Cloak's My Page. Please refer to the following URL for details.

Contact http://t.pia.jp/guide/refund.jsp

●Customers who purchase with Lawson tickets

Refund period: Saturday, October 3 12:00-Saturday, October 31 23:59

Tickets can be refunded at any convenience store where you picked up. Refund procedures should be made at Loppi in Lawson Ministop store.

◆For details on how to operate Loppi, please refer to the following URL.

http://l-tike.com/oc/lt/haraimodoshi/

(Note 1) Please note that refunds will not be available for ticket stubs that are missing.

(Note 2) Various fee tickets are required for refunds of external fees other than ticket fees. Please note that if you lose various fee tickets, we will not be able to refund the external fee.

(Note 3) Regarding ticket refunds at night and early morning (around 21:00 to 6:00), we receive cooperation and guidance from the police as a security measure, and cash in the cash register is restricted at night and early morning hours.

Therefore, change may be insufficient at night / early morning and immediately before / immediately after it, so please avoid refunds at night / early morning.

Contact Lawson Tickets https://faq.l-tike.com/

●Customers who purchase through LINE Tickets

Refund period: Saturday, October 3 12:00-Saturday, October 31 23:59

The refund method will be announced on the LINE talk via the LINE Ticket info account.

A "LINE Ticket info" account is an account that is always followed by customers who have purchased and distributed with LINE Tickets.

If you purchase LINE tickets, please be careful not to delete your LINE account, regardless of whether you have issued a ticket.

Contact LINE Tickets https://line.me/R/ti/p/%40lineticket_jp

●December 14, 2019 Styles Vol '4 Customers who purchased at the Nihonbashi CITAN performance

Please enclose the purchased ticket and a memo stating the details of the account of the refund destination and send it to the following ticket destination. In that case, please send it by registered mail. We are not responsible for any accidents that have not arrived at the time of return by ordinary mail. We will refund you by bank transfer from Hot Staff Promotion later.

The refund amount will be postage (uniform ¥ 404) + ticket price (ticket price). Please note that the transfer fee at the time of refund will be borne by the customer. Please note that if a refund is made, the ticket will be collected.

Refunds usually take about one month, but refunds due to cancellation or postponement due to the impact of COVID-19 occur frequently, and due to telework requests from the Governor of Tokyo, etc. There is a delay than usual. We apologize for any inconvenience, but we appreciate your understanding that it will take some time before the refund.

<Memo contents enclosed when returning the ticket>

1 Bank name and branch name

2 Normal or current type/account number

3 Name of account holder (in katakana)

4 Name of the customer

Contacts for 5 days

6 Number of Purchases

※If you have purchased more than one ticket, please collect the ticket and return it.

※We would appreciate your cooperation so that you can also fill in the bank code and branch code.

※In the case of Japan Post Bank, please include the symbol and number.

〒153-0051 5-26-21 Kamimeguro, Meguro-ku, Tokyo Royal Palace Kamimeguro, 3rd floor

Hot Staff Promotion Co., Ltd.

Monday, November 16 Anna Takeuchi Shibuya CLUB QUATTRO Hand-selled Ticket Refund Section

※October 31 (Saturday) Postmark valid

Please note that items on the face of the card have been tampered with or postmarked out of the deadline will be invalid.

Contact 03-5720-9999 (weekdays from 12:00 to 15:00) 

[Information on Performance Tickets]

Tickets will be reselled (first-come-first-served) from 10:00 on October 10 (Sat).

・Total free ¥3,700 (tax included/drink fee ¥600 separate)

[To all visitors (measures to prevent the spread of COVID-19 infection)]

Please be sure to read the ticket before purchasing.

Those who fall under the following conditions will not be able to enter the venue and will not be able to respond to refunds.

・Those who have symptoms such as fever of 37.5 ° C or higher, sore throat, headache, joint pain, breathlessness, cough, diarrhea, taste disorder, etc.

・If you have received a positive test from COVID-19 within 14 days prior to the performance or have confirmed close contact with the person who received the positive test.

・People who are concerned about each infectious disease, including COVID-19, personal poor physical condition, surrounding environment, etc.

・Those who have traveled to countries / regions that require entry restrictions and observation periods after entry from the government up to 14 days before the performance date.

・Those who cannot follow measures and instructions to prevent infection, and those who cannot cooperate in actions consciously to prevent infection.

・Please wear a mask at the venue.

We are required to wear a mask at all times in the venue.

Please refrain from talking about splashing or scattering.

・We will measure the temperature and disinfect your fingers at the time of entry.

At the time of admission, we will measure the temperature and disinfect your fingers.

Those who have a fever of 37.5 ° C or higher or those who have refused to take the temperature will not be admitted.

・Please refrain from listening in a voice.

During the performance, we will ask you to appreciate it at the seat and prohibit cheering and finger flutes.

There is no problem with applauding, clapping, or raising your hand.

・Installation of COVID-19 contact confirmation app and app recommended by local governments.

　Registration on the visitor list is required.

Covid-19 contact confirmation app (COCOA) and Osaka Corona tracking system app

Please install it.

★Others

※As a countermeasure against the COVID-19 infection, we will limit the capacity of venues and ensure distance between people in accordance with the infection prevention guidelines of local governments and related parties.

※Please note that the front, back, left and right of your seat will change slightly in order to ensure your social distance.

※Sale, bringing in, and drinking of alcohol in the hall are prohibited.

※Gifts, stand flowers and congratulatory flowers will be declined to reduce the risk of infection.

※Please do not wait or wait for artists to enter around the venue.

※Personal information of ticket purchasers and accompanying persons will be provided upon request from public institutions such as public health centers and local governments when COVID-19 infected person appears in the venue.

  The acquired personal information will not be used for any purpose other than the above.

※Admission will be in the order in which you have arranged. After the performance, please cooperate with the departure of the regulations.

※The organizer is not responsible for any risks, including infection, or the associated economic loss.