UNIDOTS

[UNIDOTS Live Tour 2020 Clear - clear/blur – Information on Transfer Performance Schedules and Ticket Refunds

The performance has been postponed to prevent the spread of COVID-19 infection.

We are pleased to announce that the transfer schedule for the "UNIDOTS Live Tour 2020 Clear -clear/blur -" performance has been decided.

For Osaka and Aichi performances, the schedule will be changed and performances will be held with capacity based on the guidelines from the government. However, for Shibuya CLUB QUATTRO performances in Tokyo, Tokyo, we will strictly adhere to the acceptance rate of the guidelines announced by the government. In this situation, we will judge that it is difficult to hold the event in accordance with the guidelines from the viewpoint of the number of tickets sold in this performance, and we will refund all the audience with a new audience.

For information on new sales of tickets for the Tokyo performance, please refer to [Information on Ticket Sales].

We are very sorry to all those who have purchased tickets for the Tokyo performance, but we appreciate your understanding.

[Posted Performance]                                                       [Transfer Schedule]

June 27 (Sat.) Shibuya CLUB QUATTRO (Tokyo) →      November 7 (Sat.) Shibuya CLUB QUATTRO (Tokyo) Audience / Delivery Live

[Refund Period] From 10:00 on October 5, 2020 to 23:59 on October 14, 2020 (Wednesday)

The refund method differs depending on the place of purchase, so be careful not to make any mistakes.

Please note that refunds will not be possible after the refund period has passed.

※Please keep the ticket stub without disconnecting it. Please note that if you disconnect the stub, you will not be able to get a refund.

▼Customers who purchase e-plus

From the URL below, select "No" in "Q. Did you receive the ticket?"

●Those who apply for a performance in Osaka and Aichi

From the URL of the "Refund Application Acceptance Form" attached to the postpone/change notice email sent from e-Plus

Please contact us by the deadline.
[Refund method details]　https://eplus.jp/refund2/

●Those who are applying for a Tokyo performance

[Refund method details]　https://eplus.jp/refund1/

http://eplus.jp/qa/

▼Customers who purchase with Lawson tickets

[Refund Period] From 10:00 on October 5, 2020 to 23:59 on October 14, 2020 (Wednesday)

Tickets can be refunded at any convenience store where you picked up.

Refund procedures should be made at Loppi in Lawson Ministop store.

◆For details on how to operate Loppi, please refer to the following URL.

http://l-tike.com/oc/lt/haraimodoshi/

(Note 1) Please note that refunds will not be available for ticket stubs that are missing.

(Note 2) Various fee tickets are required for refunds of fees other than ticket fees. Please note that we will not be able to refund the fee if you lose various fee tickets.

(Note 3) Regarding ticket refunds at night and early morning (around 21:00 to 6:00), we receive cooperation and guidance from the police as a security measure, and cash in the cash register is restricted at night and early morning hours.

　Therefore, change may be insufficient at night / early morning and immediately before / immediately after it.

　Please avoid refunds at night or early in the morning.

[Contact by e-mail]

https://faq.l-tike.com/contact/0026/0136/

▼Customers who purchase tickets at Ticket Pia

[Refund Period] From 10:00 on October 5, 2020 to 23:59 on October 14, 2020 (Wednesday)

■Method of refund

The refund details vary depending on the method of issuing the ticket.

Please check the following address.

http://t.pia.jp/guide/refund.jsp

Contact

http://t.pia.jp/help/index.jsp

▼Customers who purchase Yahoo! Tickets

[Refund Period] From 10:00 on October 5, 2020 to 23:59 on October 14, 2020 (Wednesday)

Method of refund

During the refund period, bring it to the convenience store where you issued the ticket for the target performance.

At the store cash register, please inform us that the refund will be due to cancellation of the performance, and present the ticket.

We will refund the price in exchange for tickets.

For details, please check the e-mail from the "Ticket Information Center" sent to your registered e-mail address.

◇Ticket Information Center

https://info.y-tickets.jp/info/faq/

▼Customers who purchase LINE TICKET

[Refund Period] From 10:00 on October 5, 2020 to 23:59 on October 14, 2020 (Wednesday)

From the "LINE Ticket info" account, to customers who have tickets (not purchasers) LINE.

I will guide you through the talk.

※For details, please refer to the following URL.

https://help2.line.me/ticketapp/web/categoryId/20005226/pc?lang=ja

Contact　

LINE Tickets https://line.me/R/ti/p/%40lineticket_jp

※The official account of LINE is in the inquiry form.

Please contact us from "Question in Talk" at the bottom of your account.

This time, the transfer performance schedule and refund information has been delayed, and I am very sorry.

Thank you very much for your understanding.

October 2, 2020

UNIDOTS

little oasis

COVID-19 infection Countermeasures (from the Cabinet Secretariat website)
https://corona.go.jp/

▽Notes

This tour will be held after taking sufficient measures in accordance with the government's guidelines to prevent the spread of COVID-19 infection.

In addition, based on the guidelines for gradually easing the restrictions on holding events, performances will be held at a distance that ensures the social distance necessary for preventing infection and the spread of infection.

Please check the following notes carefully, understand and agree to purchase tickets.

(Requests and notes for cooperation to prevent infection and spread of infection)

◎We do not recommend visiting from a distance. Please make your own judgment according to the infection prevention and spread prevention guidelines of each local government.

◎Preschool children are not allowed to enter.

◎On the day of the event, we plan to sell CDs and goods at the venue in a form that secures social distance and keeps in touch with the minimum necessary.

◎It will be admitted to the person who purchased the ticket.

◎For paper tickets, be sure to enter the visitor's name, phone number, and e-mail address on the back of the ticket stub.

◎For Smachike / Electronic Ticket / LINE Ticket, please fill in the required items of the visitor information sheet in the following URL when visiting.▽

https://forms.gle/jEcBTSnAUxmE8kHq6

◎If a person who has been infected with COVID-19 arrives, we will contact all visitors based on information on ticket purchase and visitor information sheet.

◎Personal information registered at the time of ticket purchase may be provided to public institutions such as public health centers as necessary. Thank you for your understanding.

◎If you are ill (fever, cough, sore throat, laxity, abnormal sense of taste, etc.), or if there is a suspected infection to a family member or a nearby acquaintance, the government will restrict entry within the past 14 days, travel to countries or regions where an observation period after entry is required, or if you have close contact with the resident, please refrain from purchasing tickets (visiting).

◎Elderly people, pregnant women, customers with underlying illnesses, or those who live with the relevant persons, please refrain from purchasing tickets (visiting).

◎Please wear a mask. Please be sure to wear it during the performance. If you cannot bring your own, you will be refused entry.

　Also, if you have to remove the mask, please keep a sufficient distance from the people around you and within as short as possible.

◎Please be sure to install the "COVID-19 Contact Confirmation App (COCOA)" by the Ministry of Health, Labour and Welfare on your smartphone before visiting. With this app, you can use the proximity communication function (Bluetooth) of your smartphone to notify you of possible contact with a positive COVID-19 infection.

※Please check here for details on how to install the app.　

→　https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/cocoa_00138.html

◎Please cooperate with temperature measurement and hand disinfection at the entrance. If your body temperature is 37.5 degrees or higher, you will not be admitted if you have symptoms such as cough. If applicable, tickets will be refunded. Please note that various fees are not refundable.

◎It is expected that admission will take longer than usual. If many people come just before the start of the show, you may not be able to enter before the start, so please come with plenty of time.

◎In order to reduce the density, we may inform you of the meeting time for each regulation entry / exit or reference number.

◎Due to ventilation inside the venue, there is a possibility that you may feel a difference in temperature. Please come in easy-to-adjustable clothes so that you don't get sick.

◎Make sure you have a social distance at the venue. Be especially careful when entering and exiting, such as washrooms and drink exchange lines.

◎Singing and cheering during the performance are also prohibited at all. Thank you for your support. In addition, the conversation with the people around you will be an unexpected loud voice due to the distance, which will cause inconvenience to customers around you. Please refrain from talking before the performance, during the performance, and after the end of the performance, and please give consideration to those around you.

◎We will not accept gifts (including flowers and letters) to artists.

◎We will not accept any refunds for tickets other than when the performance is canceled due to changes in domestic circumstances.

Customers who understand and do not agree with the above, or who have taken actions that may cause inconvenience to customers around them may be sent out. Please note that tickets will not be refunded in that case.

※Depending on the situation up to the day of the performance, there is a possibility that the contents of this proposal and notes will be changed.

In that case, we will make an announcement on the UNIDOTS official website from time to time.

Thank you very much for your cooperation.

October 2, 2020

UNIDOTS

little oasis