CHAI
Guest: Homecomings

CHAI JAPAN TOUR 2020「Ready Cheeky Pretty CHAI」

Announcement of ticket refund due to cancellation of performance in Shibuya, Osaka

Thank you very much for your support of CHAI.

Regarding the title performance scheduled to be held on January 20 and February 1-2, due to the spread of COVID-19 infection, we have decided to cancel the performance.

We sincerely apologize to all those who have been looking forward to the performance.

All tickets will be refunded. Please check the refund method of the purchased play guide and complete the refund procedure by the due date.

We are preparing for the Nagoya performance scheduled to be held on February 24 at this stage, but we will keep an eye on the spread of infection in the future and will inform you as soon as possible if any changes are made to the planned performance.

We apologize for any inconvenience this may cause.

[Cancel/refund performance]

CHAI JAPAN TOUR「Ready Cheeky Pretty CHAI」

January 20, 2021 Umeda CLUB QUATTRO Guest: Ryosuke Nagaoka

Monday, February 01, 2021 Shibuya CLUB QUATTRO Guest: Homecomings

Tuesday, February 02, 2021 Shibuya CLUB QUATTRO Guest: Aoshi Sakiyama

[Refund period: Wednesday, January 13, 2021 10:00 to Sunday, January 31 23:59]

※The refund method varies depending on the place of purchase, so please check the following information carefully before proceeding.

※Please note that refunds are not possible after the period.

■Customers who purchase in advance of CHAI official mobile site "Pink Love"■

From January 13, 2021 (Wednesday), we will send you an email to inform you of the account registration required for refunds, so please follow the instructions below.

※The representative is requested to apply.
※The refund amount, refund period, refund method, etc. are described in the body of the email.
　Please read it carefully and make sure to complete the procedure within the deadline.
※The refund will be made to the customer's designated account.
※If you enter your account number incorrectly, the refund will not be made correctly. Please enter your account number accurately.
※Please make sure to make settings so that you can receive [plusmember.jp] and [cc.plusmember.jp].
※If there is an error in the account information and the refund cannot be made, it will be re-transferred after deducting the fee.
※Refunds cannot be made outside the application period.

[Inquiry about refund method]

Tixplus Customer Support
https://tixplus.jp/support/tixplus/
※Type of inquiry: Please select "About ticket purchase and delivery" and specify the required items.

■Customers who purchase in advance of the Performer Official Site (eplus)■

The refund method depends on how you receive the ticket and the payment method.　

For details on how to refund, please refer to the refund method chart below.

<Refund confirmation chart for cancellation of performance>　

https://eplus.jp/refund1/

Check your situation while answering questions.

[Inquiry about refund method]

E-Plus 050-3101-7711 http://support.eplus.jp/

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Inquiry about the performance: Vintage Rock 03-3770-6900 (weekdays from 12:00 to 17:00)

https://www.vintage-rock.com/