Base Ball Bear

Announcement on the Tour "Over Drive"

The Tour “Over Drive” scheduled to be held from May 19th, following the declaration of a state of emergency launched on May 7th.

As a result of careful examination and consultation with the venue and related parties involved in the operation.

I would like you to change the Tokyo and Osaka performances as follows.

We apologize for any inconvenience this may cause, but we ask for your understanding and cooperation.

〇 About Tokyo Performance

Change of opening and opening time

Wednesday, May 19 Tokyo SHIBUYA CLUB QUATTRO

17：00 OPEN / 18:00 START

Thursday, May 20 Tokyo SHIBUYA CLUB QUATTRO

17：00 OPEN / 18:00 START

〇 About Osaka Performance

Tuesday, May 25 Osaka BIGCAT

Cancellation of performance

■Refund of tickets for the above three performances

Ticket refund period

From May 11 (Tue) 10:00 to Monday, May 17 23:59

※Please be sure to complete the procedure within the prescribed period. Please note that refunds will not be possible after the refund period.

Thank you very much for your understanding.

Before receiving the ticket, refund processing will be performed via e-plus.

The refund method differs depending on the payment method at the time of application, so please refer to the following.

<Payment method is credit card>

You do not need to make a refund on your own.

https://eplus.jp/sf/refund1/c-type

<Persons whose payment method is other than credit card>

We will refund the price using "Wellnet Remittance Service".

※Once the procedure is possible, we will inform you by e-mail again, so please wait a while.

※You can check the procedure here. →　https://eplus.jp/sf/refund1/w-type

[Information and inquiries regarding refund method] http://eplus.jp/refund-toiawase/

[Inquiry about Tokyo Performance]

Disk Garage 050-5533-0888 (weekdays from 12:00 to 15:00)

※Please note that the time may be changed again depending on the future situation.

For details, please refer to the following URL.

https://diskgarage.com/

[Inquiries about Osaka Performance]

Kyodo Information 0570-222-888 (Mon.-Sat. 11:00-16:00)

https://kyodo-osaka.co.jp

[Notes]

■Infection measures for live ticket purchasers■
~ Guidelines for Countermeasures against COVID-19 Infectious Diseases ~
※Please be sure to read the ticket before purchasing.

[When purchasing tickets]
This sales ticket will be available only for electronic tickets. All tickets will be sold only by electronic tickets (Smachike).
If you do not have a smartphone with a call contract, you will not be able to apply for a ticket. Also, it is not possible to transfer or distribute to third parties.
※Except in case of postponement or cancellation of performance

Customers who fall under any of the following items will be refused entry.
・Those who have a fever of 37.5 degrees or higher (heat fever of 1 degrees higher than normal fever) (Please take the temperature before heading to the venue.)
・Those who have poor physical condition such as sore throat, low fever / fever, coughing, malaise, breathlessness (dyspnea), etc. on the day of the performance
・Those who have traveled abroad within 2 weeks from the date of the performance
・Travel from the government to countries/regions that require entry restrictions and observation periods after entry within 14 days prior to the performance, or relevant countries/regions
・Those who have had close contact with local residents
・Those who have been tested positive by COVID-19 within 14 days prior to the performance
・Those who have been tested positive by COVID-19 within 14 days prior to the performance and those who are suspected of having close contact.

※If you have received a positive test from COVID-19 within 14 days prior to the performance or have confirmed close contact with the person who received the positive test.
In addition, refunds will not be made due to personal poor physical condition or the surrounding environment, so please be aware that you will purchase tickets.
[Notes on admission]
・The temperature will be measured at the entrance.
　After measuring the temperature, if the body temperature is 37.5 degrees or higher, please stay away from the entrance column and take the temperature again.

・Before entering, use alcohol disinfectant for fingers, visually check the staff, and perform the operation of the electronic ticket (smartphone operation) by yourself.
・Visitors are required to always wear a mask or mask and face shield at the venue, and please refrain from talking about splashing. In addition, we ask for your cooperation in cough etiquette.
・If you feel sick after entering, please do not overdo it and ask the staff immediately. (You may be asked to leave depending on the symptoms.)
・Those who cannot comply with infection prevention measures and instructions, those who are judged by the organizer to hinder safety assurance, those who cannot follow infection prevention measures and instructions during the performance, and those who judge that it is an act that hinders safety prevention Will leave on the way.
・Thank you for your cooperation so that you can refrain from participating from distant places.
・Please install the coronavirus contact confirmation application (COCOA) and operate the application at the time of entry.
https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/cocoa_00138.html
・Regarding drinks, we will provide only soft drinks of PET bottle products based on infectious disease countermeasures.
・You can stand up and watch, but activities such as moving left and right are prohibited.
・Voices such as cheers and calls are prohibited. Please refrain from talking in the lobby or venue as much as possible.
・Regulations may be entered or exited to avoid crowding and closeness. Please follow the instructions of the staff.
・Gifts to performers, flowers (lobby flowers), and letter custody will be declined. Thank you for your understanding and cooperation.
・In the future, countermeasure information and information may be updated under the guidance of administrative agencies.
In that case, we will contact you with the email address at the time of purchase. In addition, please check the official website and SNS at any time.
・On the day of the performance, recording and shooting will be included, so there is a possibility that customers will be reflected.
Please note that videos and photos inside the venue, including the audience seats, may be released.

[About the handling of personal information]
Personal information of ticket purchasers and accompanying persons will be provided upon request from public institutions such as public health centers and local governments when COVID-19 infected person appears in the venue.
The acquired personal information will not be used for any purpose other than the above.