The Birthday

Announcement of "The Birthday" performance

Regarding the "The Birthday" performance scheduled to be held on June 23 (Wednesday), the opening and opening hours will be changed in accordance with the request for shortening the time required for priority measures such as prevention of spread, which will be shifted from June 21. I will.

We apologize for any inconvenience to our visitors, but we ask for your understanding and cooperation.

■Time after the change

Wednesday, June 23 Shibuya Club Quattro Performance

Opening 17:00/Starting 18:00

※You can use your ticket as it is.

In addition, refunds will be given to customers who are no longer available for visitors or distribution services due to changes in opening and opening hours.

■Ticket refund period

〇 Customers who have delivery tickets: Sunday, June 20 10:00 to Monday, June 21 23:59

〇 Customers who have a ticket to visit: June 23 (Wed.) 10:00 to June 30 (Thu.) 23:59

※Due to the system, delivery tickets will be refunded in advance.

※Please be sure to follow the instructions in the play guide you purchased within the prescribed period. Please note that cannot refund it when it is past a refund period.

■Ticket refund

[Customers who have delivery tickets]

Since there is no archive delivery, advance refund work is required due to system limitations. We are very sorry in a short time, but please complete the procedure within the deadline.

〇 Streaming+

It is affixed to the postpone/change notice email sent from e+

Please contact us within the deadline from the "Refund Application Acceptance Form" URL.

[Change of performance/refund method confirmation chart]

https://eplus.jp/sf/refund2/

[Information and inquiries regarding refund method]

http://eplus.jp/refund2-toiawase/

[Customers who have a ticket to visit]

〇 Customers who purchase at Ticket Pia

The procedure differs depending on how the ticket is collected.

Please check your pick-up method and proceed to the appropriate refund method description page from the following URL.

Contact http://t.pia.jp/guide/refund.jsp

〇 Customers purchased through Lawson Tickets

Refunds will be made at Lawson Ministop store where you picked up your ticket.

Please bring your ticket and apply for a refund from Loppi installed in the Lawson Ministop store.

※Refunds can be accepted even if the store is different at the same convenience store.

※Customers who have received the delivery will be reimbursed at the nearest Lawson store.

＊Click here for refunds on Lawson Tickets → http://l-tike.com/oc/lt/haraimodoshi/

※For customers who purchase electronic tickets, the refund method will be different, so we will inform you individually by e-mail again.

Contact Lawson Ticket Information https://l-tike.com/contact/

〇 Customers who purchase e-plus

The refund method depends on how you receive the ticket and the payment method.

For details on how to refund, please refer to the refund method chart below.

<Change of performance/refund method confirmation chart> http://eplus.jp/page/eplus/refund2/index.html

Check your situation while answering questions. You can see the appropriate refund method.

※If you have a paper ticket, please return the ticket to Eplus.

Contact e+ Customer Support Page https://eplus.jp/refund2-toiawase/

[To Visitors]
・All visitors are required to register on the web questionnaire.
・We will check the temperature before entering the venue on the day. Visitors of 37.5 degrees or higher may be refused entry.
・Please disinfect your hands with alcohol disinfectant at the entrance.
・Please be sure to wear a mask before visiting.
・Please cooperate in arranging with sufficient intervals in the hall.
・We will receive your name and contact information before entering the venue on the day. If COVID-19 infected person is confirmed during this performance, it may be submitted to public health centers and other related organizations.