2021.02.22 MON.
Re:Complex
Re:Complex LIVE 2020 Start Point ~ Color at TIME ~ [Retransfer performance]
Thank you very much for your continued support of Re:Complex.
Re:Complex LIVE 2020 Start Point -Color at TIME -, which was scheduled to be held at UMEDA CLUB QUATTRO in Osaka on February 22, after the announcement by the government of declaration of a state of emergency at the COVID-19 infection Headquarters, we decided that it would be difficult to hold the performance as it was.
We are very sorry to all of you, but we appreciate your understanding and cooperation.
<Information on Change of Performance Time>
Re:Complex LIVE 2020 Starting Point ～Color at TIME～
Schedule Monday, February 22, 2021
Time Opening 17:00/Starting 18:00/Ending 19:45
Location: UMEDA CLUB QUATTRO
(10F Plaza Umeda, 8-17 Taiyuji-cho, Kita-ku, Osaka 530-0051, Japan)
<About future holdings>
In the future, we will continue to consider the policies of the government and related organizations and make announcements on the official website as needed.
<Refund>
Tickets for Schedule 2020/3/21 (Sat), which were already purchased, will be available at the time of the transfer performance (Mon) 2021/22/22 (Mon)), so please keep your tickets in a safe place.
We will provide a refund to customers who wish to refund their tickets.
Please check the following.
Advance sale ¥3,500
※Please be sure to wear a mask and cooperate in disinfecting your fingers when entering.
※Admission may be refused due to temperature measurement.
※Eating and drinking in the venue is not allowed.
※5 years old or older. Children under 4 years of age must be accompanied by one guardian per person.
※No recording, recording, shooting, or distribution on video cameras, mobile phones, etc.
※Please note that the performers are subject to change. No refund will be made due to the change.
■Information on Infection Prevention Measures Performance <Please read before purchasing>
●You can see the venue at intervals for infection prevention measures.
●Disinfection and sterilization spray will be performed in the hall.
●When opening or resting, open the entrance and the audience door to ventilate. Ventilate at a pace of about 5 minutes or more at a pace of about once an hour.
●It is expected that the temperature in the venue will change by ventilation. Please take measures against heat and cold weather by yourself.
●A thermal camera will be installed at the entrance. If you have a reaction, please measure the temperature. After measuring the temperature with a non-contact thermometer, customers with a temperature of 37.5 ° C or higher will be refunded and admission will be refused. Thank you for your understanding and cooperation.
●When entering and leaving, please follow the instructions provided by the staff. Also, please note that when you leave, you will be restricted.
●At the time of entry and exit, we may guide you to enter and exit due to time difference.
●The number of people using the elevator will be limited. Please wear a mask inside the elevator and refrain from talking.
●Please be sure to wear a mask when entering and leaving the venue and watching the theater. ※If you do not wear a mask, you will be refused entry. Thank you for your understanding.
●Disinfectants are installed in the lobby and dressing room.
●We will refrain from directing performers in the audience seats or communicating with customers.
●In order to prevent infection, the following will be canceled.
・Sales of shops in the venue
・Eating and drinking at the venue
・Use of vending machines located in the venue
・Use of smoking areas in and in buildings
・Presents for performers, fan letters, inserts, and receipt of congratulatory flowers (including stand flowers)
●We would appreciate your cooperation in providing your information in order to assist you in tracking when a infected person outbreak in COVID-19 is discovered.
All visitors will be asked to cooperate with the date and time of the performance, seat number, name, phone number, and email address.
Tickets purchased on the Yoshimoto WEB, and the purchaser will be confirmed here.
Please also register the contact confirmation application and notification services in each region.
[Handling of Personal Information]
・The information you provide will only be used to track the route of infection when the new coronavirus infected person is confirmed, and will not be used for any other purpose.
・If there is no infection, the information you provide will be stored for one month from your visit and will be destroyed immediately.
●Every day, we will check the body temperature and physical condition of all performers and staff when entering the museum.
●The staff will welcome customers by wearing infection prevention products such as masks and protective covers.
■Ticket refund details
●Customers who purchased at Ticket Pia
[Refund period] 1/15 (Fri) 10:00 to 1/29 (Fri) 23:59
The refund method depends on the method of receiving the ticket and the payment method.
Please check which refund method will be used from the following URL.
⇒ http://t.pia.jp/guide/refund.jsp
Contact Ticket Pia: 0570-02-9111 (Operator support: 10:00 to 18:00)
●Customers who purchased through Lawson Tickets
[Refund period] 1/15 (Fri) 10:00 to 1/29 (Fri) 23:59
We will make a refund directly at Lawson and Ministop stores.
If you have issued a ticket at Lawson, please come to Lawson, and if you have issued a ministop ticket, please bring your unused ticket to Ministop and come to the store.
※Customers who have received the delivery will be reimbursed at the nearest Lawson store.
⇒ http://l-tike.com/oc/lt/haraimodoshi/
Contact Lawson Ticket: https://l-tike.com/contact/
●Customers who purchased via e+ (e+)
[Refund period] 1/15 (Fri) 10:00 to 1/29 (Fri) 23:59
The refund method depends on the method of receiving the ticket and the payment method.
Please check which refund method will be used from the following URL.
Performance change/Refund method confirmation chart http://eplus.jp/refund2/
Contact http://eplus.jp/qa/
●Customers who purchased at Ticket Yoshimoto
[Refund period] 1/15 (Fri) 10:00 to 1/29 (Fri) 23:59
The refund method depends on the method of receiving the ticket and the payment method.
Please check which refund method will be used from the following URL.
https://yoshimoto.funity.jp/2021/01/14/post-11615/
Contact Ticket Yoshimoto Inquiry Form
→https://yoshimoto.funity.jp/fp/inquiry/
●Customers who purchased tickets other than the above
[Refund acceptance period] 1/15 (Fri) 10:00 to 1/29 (Fri) 23:59
Please refer to the inquiry form below.
Title: Re:Complex "8/4 (Tue) Transfer Performance / Re:Complex LIVE 2020 Start Point ~ Color at TIME ~" Ticket Refund
Contents: "Name (furigana) / Address / Phone Number / Ticket Price / Number"
Please fill in the above and contact us.
I would like to send you the details of the refund method.
https://recomplex.jp/contact/