TOTALFAT / locofrank

※This performance will be conducted in accordance with the guidelines of the government and the venue.
※As part of infection prevention measures, it will be sold on "electronic tickets" instead of paper tickets. Application and use of electronic tickets are limited to smartphones.
※It is necessary to summarize the information of the visitors and create a list, and we will sell it with a "specific ticket" that allows you to check the names and contact information of the purchaser and accompanying person when purchasing the ticket. Please note that this information may be provided to public institutions such as public health centers as necessary.
※You may be asked to confirm your ID at the time of admission.
※The temperature will be measured at the entrance.
※Please come and visit us wearing a mask. Those who do not wear a mask will not be allowed to enter.
※If you feel sick after entering, please inform the staff immediately. (You may be asked to leave depending on the symptoms.) In addition, please refrain from visiting customers who fall under any of the following items.
・Those who have a fever of 37.5 degrees or higher (heat fever of 1 degrees higher than normal fever) (Please take the temperature before heading to the venue.)
・Those who have been consulted or medication for fever or cold symptoms within 2 weeks from the date of the performance
・Those who have had an abnormal sense of smell, abnormal taste, cough, runny nose, or fever within 2 weeks from the date of the performance
※Please note that tickets cannot be refunded unless the performance is postponed or canceled.

[Information on ticket refunds]
If you are unable to attend the transfer performance, we will refund your ticket as follows.
※After the refund deadline, refund procedures will not be possible. Thank you for your understanding.
※Refunds will be made only to the person who purchased the product.

Refund period: Friday, February 12 10:00 to Sunday, February 28 23:59

■Customers who purchased at ePlus
Please contact us within the deadline from the "Refund Application Acceptance Form" URL attached to the postpone/change notification e-mail separately sent from e+.
The refund method depends on how you receive the ticket and the payment method.　
For details on how to refund, please refer to the refund method chart below.
<Refund method confirmation chart>
http://eplus.jp/refund2/
Check your situation while answering questions. You can see the appropriate refund method.

※Please be sure to read it.※
Due to the system, you will not be able to participate in trades after the refund period has expired.
For this reason, unfortunately, if you are unable to attend the transfer performance or will be able to refund in the future, please be sure to complete the procedure during this refund period.
Please note that we will not be able to respond after the refund period ends.
Contact http://support.eplus.jp/

■Customers who purchased at Lawson Ticket Pia
Please apply with the Plus member ID (email address) logged in to the Chikepra e-ticket from the following URL.
After the application is completed, a refund will be made from Chikepra by mid-March.
For refunds, we will use eContext's "CASH POST" service.
※Some fees cannot be refunded. Thank you for your understanding.
<Application Form>
https://tixplus.jp/ticket/order/login.php?tour=4718&precede=33
<Notes>
・If you apply for an ID different from the Plus member ID (email address) you are issuing, refunds may not be possible.
・Please be sure to apply by the purchaser himself. Please note that refunds will not be possible even if you apply from the accompanying person.
・[+member.jp] Please set the reception permission for the domain because the domain specified reception may be set and the email may not be received.

Chikepra: https://help.tixplus.jp/other/2403/
※Please specify "TOTALFAT Refund" and specify "Refund of TOTALFAT".
Please include your phone number, name, ID (email address), and details of your inquiry.

■Customers who purchased at Tikeplatrade
During the refund period, please be sure to contact customer support from the following:
https://tixplus.jp/support/tixplus/
[Required items]
※Inquiry type: [Ticket purchase / delivery] Ticket application / payment / delivery, etc.] Please select it.
Please be sure to specify the following:
・Name
・Plus member ID
・E-Mail address
・Artist event name
・Refunded performance
・Number of refunds
(Please specify in "Contents of Inquiries")
※Please be sure to contact us by the applicant who purchased the product.

Chikepra: https://help.tixplus.jp/other/2403/
※Please specify "TOTALFAT Refund" and specify "Refund of TOTALFAT".
Please include your phone number, name, ID (email address), and details of your inquiry.