Cancellation of performance
2021.05.26 WED.
AMERICAN FOOTBALL
Support act: The Firewood Project
[Notice of cancellation of the performance in Japan]
Support act: The Firewood Project
This is a performance of "AMERICAN FOOTBAL", which has been scheduled as a postponed performance from 2020, but all performances have been canceled due to the suspension of entry due to the global spread of Omicron variant. We have been discussing carefully with the artists to make the performance come to Japan somehow, but we have determined that it is impossible to continue negotiations for the performance in Japan at this time because the strict measures such as immigration restrictions for foreigners have not yet been lifted.
In addition to repeated postponements, we have to make a decision to cancel, and we deeply apologize to all fans who have held tickets for a long time and have been looking forward to the performance.
CANCELLATION NOTICE OF AMERICAN FOOTBALL JAPAN TOUR:
In light of the recent events, we regret to announce the cancellation of American Football Japan tour which has been postponed from 2020. This is due to border enforcement measures of the Japanese government set to prevent the spread of COVID-19.
Ticket refund will be available from February 18 to March 31 at each ticketing agency. Please check below link for ticket refund instructions. If you have already been issued a ticket, please ensure you do not lose your ticket(s) as you will require this during refund processing. All tickets are refundable. Please be sure to complete the refund procedure within the refund period.
We sincere apologize for any inconvenience caused. Thank you for your understanding.
[Comments from artists]
"“We love you, Japan. We are devastated that we will be unable to play these shows. We hope to see you again someday soon.”"
"I love you, Japan. We're disappointed that we can't do these shows.
I hope to see you someday again soon."
Cancellation performance schedule: Monday, June 8, 2020
(The transfer was made on May 26, 2021 (Wednesday).)
[Refund Period]
February 19 (Sat)-March 31 (Thu), 2022
※Please note that applications will not be accepted after the application period.
※We will not be able to respond to lost tickets.
※Please note that tickets with stubs separated will not be eligible for refunds.
※Please refer to the link below for details.
Advance sale ¥6,800
[Refund method]
●Customers who purchased at Ticket Pia
“Customers who have already issued tickets at Seven-Eleven stores”
Please refer to the link below instead of the refund procedure at the Seven-Eleven store due to system limitations.
"Those who already have a ticket at hand" → "The person who picked up the ticket by delivery"
Similarly,
Please return the ticket to the Ticket Pia Mail Center.
⇒http://t.pia.jp/guide/refund.jsp
≪Customers who have already issued tickets at FamilyMart stores≫
Please bring your ticket and apply for a refund at the store where the ticket was issued.
(The name of the store you purchased is listed at the bottom left of the ticket.)
Please note that business hours vary according to the purchase stores.
<Customers who have not yet issued tickets due to Cloak pickup >>
Customers who have selected Cloak pickup and have not yet issued a ticket can get a refund from Cloak's My Page.
Please continue.
(Question) Pia: http://t.pia.jp/help/
●Customers who purchased e+ (Eplus) and Smash Friends
・If you receive Seven-Eleven / FamilyMart, please complete the refund procedure at the store where you received it.
・If you have received the delivery, please send the ticket to E-Plus by specified record mail.
・For details, please refer to the chart below.
Refund method confirmation chart
https://eplus.jp/refund1/
(Question) e-plus: https://eplus.jp/qa/
●Customers who purchased through Lawson Tickets
Refunds will be made directly at Lawson and Ministop stores where you purchased them.
Please bring your unused ticket and come to the store.
※Customers who have received the delivery will be reimbursed at the nearest Lawson store.
https://l-tike.com/oc/lt/haraimodoshi/
●Customers who purchased via LINE TICKET
The refund period and method will be announced on LINE's talk via the LINE Ticket info account.
A "LINE Ticket info" account is an account that is always followed by customers who have purchased and distributed with LINE Tickets. If you purchase LINE tickets, please be careful not to delete your LINE account, regardless of whether you have issued a ticket.
⇒https://line.me/R/ti/p/%40lineticket_jp
(Question) The official LINE account is the inquiry form.