Cancellation of performance
2023.11.28 TUE.
Andy Shauf
<Andy Shauff>
The Andy Shauf (Andy Shauf) visit to Japan scheduled from November 27th (Monday) will be canceled due to the cancellation of the Asian tour including Japan due to unexpected circumstances on the artist side.
All tickets will be refunded from 2023/11/17 (Fri) to 2023/12/15 (Fri) through the play guide you purchased.
We apologize for any inconvenience this may cause to our customers who have been looking forward to the performance, but we appreciate your understanding.
Unfortunately, due to unforeseen circumstances, Andy Shauf will no longer be able to perform his planned upcoming Asian dates, including Japan. Refunds at point of purchase. We apologize for any inconvenience and Andy hopes to return soon.
Refund is available at ticketing company you have bought the tickets from Friday, November 17th to Friday, December 15th.
We sincerely apologize to those who have been purchased tickets, and ask for your understanding in this matter.
[Cancellation of performance]
Tokyo November 27, 2023 (Monday) Shibuya Club Kurotoro
Osaka November 28, 2023 Umeda Club Kurotoro
Aichi November 29, 2023 (Wednesday) Nagoya Club Kurotoro
Advance sales ¥7,500 [All Standing]
※Preschool children (under 6 years old) Not allowed
■Those who purchased at Ticket Pia
Refund period: 11/17 (Fri) 10:00-12/15 (Fri) 23:59
The refund method differs depending on the method of receiving the ticket and the payment method.
Please check which refund method will be used from the URL below and proceed with the procedure.
https://t.pia.jp/guide/refund.jsp
・Contact Ticket Pia https://t.pia.jp/help/
■Those who purchased with Lawson Tickets
Refund period: 11/17 (Fri) 10:00-12/15 (Fri) 23:59
If you would like to receive a refund, please visit the nearby Lawson Ministop store.
After you first issue your ticket, please refund at Loppi in the store again.
Please check the refund method before proceeding.
https://l-tike.com/oc/lt/haraimodoshi/
[About various fee tickets]
Various fees will be refunded.
Refunds are advance service fees, over-the-counter ticketing fees, and system usage fees. (Payment system usage fees and shipping charges are not eligible for refunds.)
At the time of refund, you will need various fee tickets handed with the ticket.
Please note that any refunds cannot be made if the ticket or various fee tickets have been lost or destroyed.
・Contact Lawson Tickets https://faq.l-tike.com/
■Those who purchased with ePlus
Refund period: 11/17 (Fri) 10:00-12/15 (Fri) 23:59
The refund method depends on how you receive the ticket and the payment method.
For details on how to refund, please refer to the refund method chart below.
<Refund method confirmation chart of performance cancellation>
Check your situation while answering questions.
・Contact http://eplus.jp/refund-toiawase/
■For those who have purchased tickets from overseas (those purchased from overseas sales pages)
All tickets will be refunded.
No action is required from the customer.
Full refund will be automatically deposited to the same credit card account used for ticket purchase within 30 working days.
・Inquiries: eplus https://ib.eplus.jp/faq
■Those who purchased on Creativeman 3A MEMBERS Creativeman Mobile
Refund period: 11/17 (Fri) 10:00-12/15 (Fri) 23:59
The refund method depends on how you receive the ticket and the payment method.
For details on how to refund, please refer to the refund method chart below.
■Those who purchased at 3A Members Reception
<Change of performance/refund method confirmation chart>
https://w1.onlineticket.jp/tkt1/web/refund/refund1/index.html
Check your situation while answering questions.
・Contact 3A-MEMBERS Inquiry Dial: 050-3185-6693 (including Saturdays and Sundays from 10:00 to 18:00)
https://w1.onlineticket.jp/sf/cmp-3a/web/faq
■Those who purchased on Creativeman Mobile
<Change of performance/refund method confirmation chart>
Check your situation while answering questions.
・Contact http://eplus.jp/refund-toiawase/
General Inquiries: Creativeman: 03-3499-6669